eBay

Delivery Delay...what to do when buyer contacts me?

Hi all, Apologies in advance if there have been a million of these threads, but I just do not know what to do at this point. I have read through the Holiday 2020 shipping notice and I still have some questions about a specific item/buyer. This item w...

Seller Asked For Cash and Then Ghosted me

This was the seller: https://www.ebay.com/usr/raymondver2014?_trksid=p2047675.l2559 Seller asked to accept his offer, then he will cancel it, and I can pay in cash for a discount.What I did not know was that he wanted this so I could not file a retur...

Shipping issue

HiI already decided to take my money back because the shipping was very late. The EBay want the customer pay on time and I did it very well but I only got the shipping late in return. It is not fair for me and all customer . In the business we have t...

Seller not claiming payment in paypal

I recently bought a camera lens and paid for it right after I won the auction. Waited 7 hours and checked my PayPal and it says that the seller needs to create a paypal account to accept my money? I’ve contacted the seller but there has been no reply...

Shipped to wrong address

Buyer shipped via Fed Ex to the wrong address. I got an email saying it was delivered to front porch. I immediately walked outside, but no package. Called Fed Ex for 2 days, and told package was not shipped to my name or my address or zip code. The o...

Come on EBAY - Please extend the time a buyer needs to wait before filing a claim

In this insane year of 2020 it would be really nice if EBAY added 2 weeks to the time a buyer has to wait before filing an "Item not received" claim. And sure, they can certainly extend the time they have for returns as well. As a consumer as well as...

Rec'd check from USPS for claim, package was later delivered.

So I have some packages that were sent after Thanksgiving that I had filed claims through the USPS before all the delays were a known issue. USPS approved and sent me checks for many of the claims which were deposited. Now the packages are showing as...

Seller won’t ship to South Africa

I need to from a supplier in China, but they don’t ship to South Africa.Has anyone had similar issue? Or someone to point me the right direction

Extended 10 days before buyer can ask ebay to step in MY BUTT

Watch out for this guys. I had an INR that tracking status had an update on 12/15 that says "in transit, arriving late". And the buyer asked ebay to step in yesterday and this morning was awarded a refund. eBay Christmas 2020 Free Item Giveaway! I to...

Buyer asks me every day if today is the day the package will arrive

It's for a package that's been sitting on "in transit, arriving late" for awhile now. I told the buyer this long ago (many messages ago). He still chooses to message me every day with that same question "Will it be arriving today?" At first I told hi...

Return Request - can buyer leave negative feedback

A buyer requested a return but wants a refund and to keep the item. I have requested the item back in exchange for a full refund (cost + shipping). If the buyer returns the item for a full refund can they still leave negative feedback? What if they d...

shipping time question

Im not sure if this is the correct forum for this question so I apologize if not. I purchased an item with the assumption it would be shipped within the time frame the seller had posted, then I noticed after the purchase that the seller edited the li...

What happens if item was shipped with tracking and it just never gets there..."In transit" 4 ever

So does Ebay take any action if an item was shipped out. USPS tracking provided, but lets face it...USPS is a complete disaster now. Item was shipped out the end of Nov. and it's just always "in transit"....tracking provided but item never gets there...

Here are ALL your deliveries.... and mine for that matter.

What are my options if I don't receive the replacement item for an item that I never received?

I ordered a DVD in october and I didn't get there by the estimated delivery time. So I contacted the seller, who was very apologetic, and who told me that a new DVD had been shipped and that I would receive it within 15 days. The problem is that the ...