Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Buyer acting as a middle man with a complaint history and fake addressees names

A sole proprietor (according to Tax Center) who is a middle man on ebay, made multiple purchases to different addresses. What caught my attention that all orders had names in format such as Mike Mike, Mary Mary...when googled the addresses, no reside...

Refund and money back

how do I get my money back if I requested a return on my item before I revived it and the seller declines the request how am I supposed to get my money back?please help

My item is stuck on tendered to delivery service provider

Hi, looks like something happened to my package was originally out for delivery, but never delivered and now it shows as tendered to delivery service provider?? What does this mean and will I still receive my order? Carrier is DHL.Feb 3, 20214:14amTE...

Square Trade returns

Request refund on warranty purchase and reason, be that item ordered cancelled!

Shipping Selections

Shipping selections no longer shows "Parcel Select" leaving the only USPS choices as Priority or Ground. If customer checks parcel select I have to change to the cheaper cost of Priority or Grand instead. Did I miss a change in postal rates/selection...

User avatar by Adventurer
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CHEAPER WAY TO SHIP A STADIUM SEAT

I WANT TO SHIP A 1912 CHICAGO WHITE SOX STADIUM SEAT. WHEN I PUT THE DIMENSIONS AND WEIGHT IN THE COST FOR UPS AND FEDEX ARE AROUND $150 OUTSIDE MY LOCAL AREA. HAS ANYONE A CHEAPER WAY TO SHIP A STADIUM SEAT?

User avatar by Adventurer
  • 323 Views
  • 3 replies
  • 1 helpful

Contact seller for return and refund.

I'm trying to return a wrong item sent to me. I follow the prompts of putting in a narrative, adding a picture, but, then it gives me no way to send the information to the seller. I'm just left at a dead end. Can anybody let me know what I'm missing....

eBay International Standard Shipping Tracking Numbers

Hey all!I would just like to review something that many of you may know, but if you don't, this may save you some cash later. When using eBay International Standard Shipping, the label prints with 2 tracking numbers; one for the U.S. leg (USPS#) and ...

Ebay seller cancelled my order because they said they received an " over character" error message?

Ebay seller cancelled my order because they said they received an " over character" error message? I buy on ebay all the time for years and I never had this happen before. My address is also normal size. Any ideas why the seller got this message? May...

Seller shipped to wrong address?

I purchased an item from a seller in CA. I am in TX. I received a notice from FedEx that the package had been shipped. Later that day I got a notice that the package had been delivered and signed for at an address in CA. I contacted the seller and he...

Ebay's international shipping program disaster

I want to warn everyone NOT to use Ebay's international shipping program. Had to ship a package to Mexico and found this program (new to me) on the shipping page. Was about $6 cheaper and reading through the info seemed to be safer, since it' shipped...

Managed Payments

I am interested in Managed Payments only if the money transfer is instantaneously and into a Savings account. I will not wait days for my money ~ no funds => no ship!I will not incur another checking account and it's fees. It must be a Savings accoun...

GSP: Exception: Undeliverable - SYSTEM_RESTRICTION

1-On December 15, I bought an Item on Ebay. 2-On December 16, the seller sent it via GSP. (From USA to Chile) 3-Then the shipment was stuck "In Transit" until January 28. 4-On February 2 I received an email informing me that the item arrived at the G...

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