Shipping

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Never received an item

I never received a order that says it was delivered!

Lost package reappeared after USPS paid insurance claim

I had a priority package that truly seemed lost so I filed a claim, refunded buyer, and deposited the check usps sent me. Over a month later, the tracking has started to update again. Anyone know what happens now? Usps help page says I can have it ba...

Help COURT ACTION!!!!!

I bought some chandeliers and the seller accepted returns. When I wanted to return them the seller refused the return, the case was won in my favour.I ended up being refunded and keeping the items. Seller issued a civil claims against me and today we...

Negative Feedback Shipping Delay

I am **bleep** as hell but not surprised. Ebays promise to remove negative feedback for transit delays from COVID (if tracking shows seller mailed it on time) are NOT being removed! The package was scanned in at USPS within 6 hours of purchase. Excel...

How to re-use an ESUS number (ebay Internatation Standard Delivery)

long story short the package sent to ebays ISD Center in NJ did not make it, was returned before getting to ebay ... how can I resend package without having to buy another International label ... ebay never got the item so it technically the ESUS lab...

International Customers Asking About Cheaper Shipping, Would a Padded Envelope Be Cheaper?

Hi so recently started selling and have been using small boxes to send all my items, which have worked out well domestically, however the shipping for them internationally sometimes is more costly than the item itself, and I have heard from some peop...

"Mark as Shipped" Gone 3 Days After Buyer Paid-Now What?

Buyer paid for her item Saturday night, after mail had gone. Sunday & Monday were "no mail" days. Today it goes to the mailbox, I come in to mark it as shipped & that choice has left the drop down choices! Betting eBay is mad at me now. What the blaz...

Resolved! Ebays close Item Not Delivered Case in buyer's favor too fast!

Hi, I am a Canadian seller. November 25 I sold expensive Lladro figurine to the buyer in NY. Item ID 264943291980. Estimated delivery 11-16 business days. Shipped Nov 26 . December 8 buyer asks where's the item stating that tracking number "is not be...

Resolved! Adjusting Handling Time During Shipping Delays

Does it do any good to edit all your items to increase handling time, to say 20 days, to help with the current shipping delays? Or does it just switch once the item is sold, shipped and received its first scan to change EDD to 2-3 days for priority a...

USPS Shipping Rates

Anybody heard about a change in USPS shipping rates. There was a temporary increase during the holiday season. Are they going back?

request a refund link on ebay don't work

under select a topic > I received an item that wasn't as described ... "request a refund" link on ebay don't work

Shipping Label Options

Is anyone else having issues with not having the option to print a Parcel Select shipping label? I'm only shown the Priority and more expensive options in my "Print your shipping label" drop down menu. The buyer chose and paid for Parcel Select. I ca...

I did not request Priority Mail, but that is the only shipping label I am offered

I requested USPS ground shipping for a small, but heavy box. Ebay seems to only want to print me a Priority Shipping label. I am including a screenshot. (Buyer removed for privacy.) You can see USPS parcel was specified, but the only USPS services li...

International bidder

I have set my shipping preferences as US only, will not ship international. What happens if an international bidder wins my auction?

Buyer requested a refund when the item is still in transit

So a buyer just recently filed a refund on one of the item because the item did not arrive and it did not meet any expected delivery day. USPS has been super slow with mails since last month. However, all my items still arrive after 2 weeks, except f...