Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! GSP item arrived damaged, do I refund?

I recently sold two items to an international buyer through the GSP. Each item was sent separately. One has arrived broken. Am I responsible to refund, or is it Ebay's responsibility? I can't seem to find the information anywhere that states specific...

Resolved! Global Shipping

Explanation of Global Shipping: What happens if I sell something with free shipping and the buyer is outside of the US? Do I pay for shipping to KY as well as shipping/fees to the overseas buyer? How do I set up the listing so that I pay the shipping...

Case pending for over 2 months

Is eBay typically this terrible with their service? I returned a **bleep** item that I purchased for over a thousand dollars in January. eBay support told me to return the item and now does not respond to emails or apparently finalize my case. I'm de...

USPS Shipping

Did USPS 1st class prices go down?

Ripped off by Ebay & seller

I bought an item on Ebay. I live in an apartment complex. Item got delivered to wrong tenant who returned item to post office. Post office shipped back to sender. I never got the item. Ebay rules in sellers favor. She sent tracking info that convenie...

The seller won't pick up a return and I can't seem to be able to have "eBay to step in"?

I recently made a request to return the seriously misrepresented item for a refund: the seller approved, and I shipped the item back (from EU to US) at my own expense as a tracked priority letter which - according to tracking - made its way to the po...

Resolved! please delete

please delete

Ask us to call you - how exactly does this work? I can't change the location and my number is wrong.

Hello, After a lot of hours I found this "As us to call you" option buried deep within the "Help and Contacts" section. The screen has "Estimate wait time", then it has "We'll call you at the phone number registered to your account, or you can enter ...

Resolved! Shipping Problems

I am trying to buy an iteam from Chinese seller. On their shipping details it says: "This item will ship to Greece, but the seller has not specified shipping options. Contact the seller and request a shipping method to your location". When I try to g...

Seller bought 3 items and all shipped to different address

I sold 3 ring door bell to the same buyer. When I went to check shipping, he has them being shipped to 3 names having different addresses. He paid for them first so he didn’t message me or anything about asking me to change address. He hasn’t message...

Ebay's new shipping for Trading Cards

Yeah, genuineness over at ebay, mail trading cards in PLAIN WHITE ENVELOPES?? SERIOUSLY??? Im now at 50%. Received card yesterday that was fine, today i received a VERY VERY BENT UP card, I wonder why, could it possibly be because that it was mailed ...

Why did ebay undervslue shipping?

Semi-new seller here. I shipped a pc across the united states and when I arrived, the woman at usps said that a lot of surcharge would be added. She recommended i ship differently and i ended up choosing to ship usps priority for 114$.When I put this...

International shipping from outside the US

I am an American living in Brazil. Even though Ebay shows my correct location it only offers me options for shipping FROM the US. Since none of the preset options (USPS etc) applies I chose "Flat Rate Shipping" but that only allows shipping to the US...

Refused shipment and no returns policy

So this is the first "return" of this type I have received. I sent out an item that a buyer paid for after sending them label information prior to dropping off with Fedex. Item arrives at the buyer and Fedex is in the process of shipping it back to m...

shipping

Ebay should set up the program so that the buyer can choose what shipping options to use so we can pay for faster shipping to get it earlier. l'm so tired of not getting the packages on time. even if its free shipping it should allow the buyer to pic...