Shipping

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return request, refunded money back to buyer, items was sent and the appeal was still denied

A buyer sent a return request saying one of the items in the set was incorrect. When I tried messaging her through the resolution center, I would get an "access denied" page and it would not let me send her the message. I contacted ebay support and t...

Resolved! How are ebay standard envelope labels supposed to be attached to the envelopes?

I have TCG listings with ebay standard letter shipping and my first one sold today, but the label I printed out looks bigger than the smallest envelope option listed on the ebay standard letter page. Am I supposed to cut the label to make it fit? Is ...

Does First Class really stop at 17 ounces, not 16?

I continually read that FC rates aren't good on anything at or above 16 ounces. However, when printing eBay labels, I find that FC is offered at sixteen ounces, with the cutoff at 17 ounces. If I go to the USPS website, it reads that FC is only for 1...

FedEx Is Getting Like the Post Office Thank GAWD We Have Security Cameras

I was expecting a pkg yesterday and FedEx changed the date until today - okay. So I had some errands to run and I left here a little before 12. Left note on the door for the driver to leave the pkg in the front hall. Checked the status when I arrived...

eBay Standard Envelop - HELP

While I love this new service and it will help boost my sales, I can tell you the first 9 days of using it has been hell. 1. Don't expect anyone at USPS (Post Office of Customer Service) to have any idea what you're talking about when you call or spe...

Unable to Ship to PO Boxes and Most Other Countries Even w/ No Exclusions and Using GSP

Hello all . . . For the life of me, I can't solve the following problem: I want to apply international delivery options (and USPS PO boxes) to many of my listings. When I create a new Shipping Policy, I do not include any exclusions, yet when I apply...

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Ebay's discounted shipping rates by UPS. Why such a large difference?

I was using eBay's shipping calculator to find out the cost of shipping a large 60 lb package from GA to MI. The In-Store-Rate was 86.50 and the ebay rate was 42.00. Why such a big difference? Ebay takes about 15 percent in fees. What accounts for th...

Seller and ebay record indicate received but didn't get it.

I brought and paid for a item on ebay, filed a report and ebay close the case. On the tracking it indicated the item was delivered to a mail box, but it doesn't list my mail box. I'm lost.

Shipping

Can I purchase a signature required while the package is in transit I forgot

Shipping Feedback

Someone purchased an item on Friday night, Feb 12, I took it to the post office Saturday morning, Feb 13, the next day was Sunday, Feb 14, the day after was a holiday Feb 15 and the post was closed for President's Day, the item shows in transit, howe...

How to file GSP claim for last shipment

My GSP (to UK) shipment was received by GSP. Ebay provided Hermes tracking number.Hermes show 'never received parcel' on their website with the ebay Hermes tracking number. Where to file claim. Just FYI, here is ebay's FAQ answer for lost GSP shipmen...

Weather Preventing Shipping on Time (HELP!)

I sold a product, but I'm unable to make it to the post office safely to ship it out due to a winter storm. Will there be any consequences if its a day or two late to ship? My printer isn't working to print off the shipping label so I need to do it a...

No delivery time estimation. When I must file that I did not receive the item?

I ordered multiple items and two of them have no Estimated delivery time. If I have understood correctly, I have 30 days from the last estimated delivery date to file "I didn't receive the item" -request. Now, when I do not have the estimated deliver...

Returns

Why can't I say bad things about ebay?

Resolved! Return Issue

Hello, I recently got a message from a buyer claiming that her daughter didn't want the pair of headphones she purchased anymore and wanted a refund. I decided to accept the refund and allow them to return the item to me. This is my first return and ...