Why did eBay allow a member in England to bid on a product I listed as shipping to US only?

[topkick81mm]

I stopped shipping outside the U.S. long ago, but eBay allowed a person from England to make an offer on an item I listed this week.

Is this related to the change in eBay's payment boondoggle?

[donsdetour]

Unless you specifically have the country's and or areas you do not ship to checked, you ship to them no mater what it says in the description.

They may also be using a freight forward location in the US. You will have to check the address to see if that is going on.

You may also have global of the other international shipping active.

Check and see.

[mtgraves7984 · Accepted solution]

I haven't been shipping internationally for some time. I have my listings set to not allow GPS, plus I 'exclude' locations.

When I look at your listings, you have loads of places excluded... but not Europe. As a matter of fact, your list reads very differently from mine.

I don't know if it will help, but you may want to Revise the listings you have up. For me... I DO NOT tick 'Sell internationally with the Global Shipping Program', and I DO tick 'Exclude shipping locations', and DO tick everything that is not  (Africa, Asia, Middle East, Central America and Caribbean, South America, Europe, Oceana, Southeast Asia) where I'll ship.

I even exclude North American locations such as Bermuda, Canada, Greenland, Mexico, St. Pierre and Miquelon.

Sorry to be so lengthy, but I wanted to be thorough. Good luck to you.

[friskya]

My observation has been that you can set your preferences to exclude sales to international addresses, but you cannot exclude sales to accounts registered internationally. So, if the buyer is in Germany (for example) and eBay provides an address in Germany as the ship to, you can cancel the sale based on "Buyer is in a location I don't ship to" (I think that's the wording eBay uses). 

But... if eBay provides a buyer address in the U.S., then you're pretty much obligated to ship to the address provided by eBay when you go to print the label. And your obligation ends once it shows delivered to that address. You also get the joy of paying the international sales fee when that happens.

[mtgraves7984]

Is this related to the change in eBay's payment boondoggle?

@topkick81mm 

Also... I've been in MP since August, 2019. Your problem is no way related to that, if that's your 'boondoggle' reference.

[topkick81mm]

Thanks. The new website is rather confusing. I find myself clicking madly trying to find things that were user friendly before. I didn't see an option in the listing format about the global shipping program, and I haven't seen the exclude shipping locations option that used to pop up with every lesting. Guess I'll have to devote more time to exploring the new world of eBay.