Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping times

How is ebay allowing buyers to open did receive cases so early on items that are delayed because of so called weather delays with the post office. I spent most of Sunday replying to these. And now on Monday morning it is more of the same.

Seller Promises Tracking In Listing But Then Refuses To Provide

First, let me say that I realize that a seller is not required by eBay to provide tracking information. That's not the primary issue I'm addressing in this thread.What I am concerned about is that the seller specifically says that tracking would be p...

Wrong shipping label price

You send wrong shipping label with wrong shipping price but to right address

Resolved! Customer wants to return an item received over a month ago

I just received notice that a customer wants to return an item she received over a month ago. It is a vintage one of a kind item for a doll house. She said it is to big. I have measurements in both my heading and listing. If I don't accept the return...

Terrible new tracking.

The item shows delivered on my purchase history but there's no actual tracking number provided for the courier. I contacted customer service and they told me it wasn't actually delivered to me but to the hub and went on to explain it happens sometime...

Return item it is not fet me

Dear ebay community I bought from ebay website mike and the item I purchased on eBay website is doesn't feet me and opened returning file to return the item the same like I received to return and the closed my returning file before I agree with re so...

Ship now email references wrong item

Once a buyer pays for an item, that triggers an email to the seller to ship the item. I am seeing old items already shipped referenced in the email rather then the item just sold. The same wrong item also appears in the notifications dropdown in the ...

Shipping Costs for 2020 tax season

Hello, I cannot figure out how to see a summary of all my shipping costs for 2020 (actually roughly Sept 2020 through year end when Ebay took over all payments and shipping). I can go back 90 days which captures December. But, I find no way to go bac...

Combining Shipping Confusion - What Does "Profile" Mean?

Hello eBay community, I have been selling on eBay going back 4 or 5 years, but in the past year I've started selling way more! Now I want to offer combined shipping to make purchasing my stuff easier, so I went to my "Manage shipping settings" page. ...

Resolved! help!!!

How do I set my store to domestic shipping only? I've spent the last hour trying to set this for all future listings.

Resolved! Selecting and printing shipping labels from USPS.

This morning I had a very frustrating experience while trying to ship my items. I went through the normal routine adding weight and dimensions. When I got to the point where I was going to select "Purchase Shipping Label" it did not turn from gray to...

Postage USPS

I have been selling a few items recently, usually more of a buyer. When I put the package dimensions, weight, etc in and produce an invoice I get one amount, in this case $1.60. The buyer pays that, then when I went in and printed exactly that label,...

A suggestion for Ebay when buyers misuse returns process.

Today I received an ebay message from someone who had purchased an item from me inquiring the tracking number. I kindly replied giving them the tracking number as well pointing out it was available on the item page. I also pointed out tracking said s...

Resolved! Item New With Tags arrived damaged, seller declined request for return.

On February 20th I purchased a name-brand comforter set from a seller that said it was new with tags. The auction made no mention of any damage and only one stock photo from the manufacturer was provided for the item. It arrived yesterday morning via...

Label Flow Woes ...

I started a thread a while back on the Label Flow but with this new Community format I can not find it nor am I going to scroll my brains out looking for it, not to mention stress my eyes with the blizzard white out page design. So here's the latest ...