Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

HELP HELP HELP

I was searching for a stove part on a Sunday night. Accidentally clicked buy on the ebay site I haven't used for years. Requested it cancelled within minutes. This morning I get a note from the company (once it was reviewed) who DECLINED the request ...

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Unscrupulous Buyer and Seller Gets Shaft

I sold a Nintendo Wii system. We tested it right before we shipped it, and all was fine. Buyer gets it and files for a return saying it doesn't work and leaves negative feedback. So we had to pay for shipping back. We get it and it works fine. Additi...

Shipping help to military FPO Ae please?????

Despite the fact I put shipping box dimensions and weight of package on the item I sold at the time of listing, the default shipping method is a flat rate envelope. I just sold a pair of expensive shoes I listed and advertised that I would ship in or...

Macbook Switcheroo Forced Return

Hello All, I'll try to keep this brief even though I am positive there is nothing I can do and I should just bite the bullet. The consensus of replies similar to this topic"It doesn't matter what you do, you are going to come out a loser." We sold a ...

I don't ship items to Belgium anymore

Belgium customs office had held my item for 45 days causing the customer to want a refund.

Resolved! misrepresented products advertised by sellers

Good Morning,I bought a product from a vendor. It was misrepresented by the vendor and useless to me.Recourse was sought through E bay and my funds were returned. (Thank You for the prompt response). I have attempted to contact the seller to return t...

Shipping times

How is ebay allowing buyers to open did receive cases so early on items that are delayed because of so called weather delays with the post office. I spent most of Sunday replying to these. And now on Monday morning it is more of the same.

Seller Promises Tracking In Listing But Then Refuses To Provide

First, let me say that I realize that a seller is not required by eBay to provide tracking information. That's not the primary issue I'm addressing in this thread.What I am concerned about is that the seller specifically says that tracking would be p...

Wrong shipping label price

You send wrong shipping label with wrong shipping price but to right address

Resolved! Customer wants to return an item received over a month ago

I just received notice that a customer wants to return an item she received over a month ago. It is a vintage one of a kind item for a doll house. She said it is to big. I have measurements in both my heading and listing. If I don't accept the return...

Terrible new tracking.

The item shows delivered on my purchase history but there's no actual tracking number provided for the courier. I contacted customer service and they told me it wasn't actually delivered to me but to the hub and went on to explain it happens sometime...

Return item it is not fet me

Dear ebay community I bought from ebay website mike and the item I purchased on eBay website is doesn't feet me and opened returning file to return the item the same like I received to return and the closed my returning file before I agree with re so...

Ship now email references wrong item

Once a buyer pays for an item, that triggers an email to the seller to ship the item. I am seeing old items already shipped referenced in the email rather then the item just sold. The same wrong item also appears in the notifications dropdown in the ...

Shipping Costs for 2020 tax season

Hello, I cannot figure out how to see a summary of all my shipping costs for 2020 (actually roughly Sept 2020 through year end when Ebay took over all payments and shipping). I can go back 90 days which captures December. But, I find no way to go bac...

Combining Shipping Confusion - What Does "Profile" Mean?

Hello eBay community, I have been selling on eBay going back 4 or 5 years, but in the past year I've started selling way more! Now I want to offer combined shipping to make purchasing my stuff easier, so I went to my "Manage shipping settings" page. ...