Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Something good to say at last

I typically turn here to ask for an advise when something "bad" happens or I have a reason to complain.Not today thought.The item sold and shipped Feb 17th was finally delivered yesterday, Apr 7th. OH to TN.Meanwhile the buyer opened INR case and got...

Buyer didn’t return item

I sold an item a d when the buyer received he didn’t like it. I refunded all of his money. Now he will not return the item. I can’t find a way to contact eBay for assistance . Help!

global shipping.

I didn’t enable global shipping when I launched an auction. There is international interest now. The global button is now greyed out. How can I tom

Resolved! Seller shipped wrong item in FedEx packaging, provided UPS return label

The cell phone box arrived in a padded bag with FedEx printed on it in large letters, but provided a UPS return label. Will UPS provide new packaging for free or do I have to pay out of pocket? Is there a process for being reimbursed through Ebay if ...

buyer stating "never received" 5 months later?? Filed through their bank. I shipped through Ebay

Hi,I have a buyer who just contacted Ebay saying they are not sure if they received their item from way back in November 2020. I shipped through Ebay. They filed a claim and now I have to prove they got it. The problem is, I can't access the data to ...

Resolved! SNAD for Item Exactly as Described

I sold a single roof rack for an Audi to a buyer. The listing specifically stated that the listing was for a single roof rack (not a pair) and that no wrench was included. The pictures were only of the single roof rack.Buyer opens a SNAD return reque...

USPS Dealing with Shipping Delays, Will eBay Acknowledge It?

If you look up USPS delays, you will find that, due to policy changes, USPS is intentionally slowing down mail. eBay needs to acknowledge this immediately for the sake of both the buyer and seller. I sell mostly trading cards and quite a few of my St...

go through american express purchase protection or dispute a charge

Hi, I'm hesitating on whether to make a purchase protection claim or dispute a charge.I bought a camera on ebay. The camera arrived with a minor issue on its power switch. Since it doesn't affect use in most cases I didn't initiate a return on ebay. ...

Resolved! I believe I have been scammed and I want some help.

I purchased Teddy Fresh Bucket Hat, on March 23rd, with the estimated delivery date being March 30th. As of April 6, I have not received my package nor have I received any communication from the seller whatsoever. I have messaged them multiple times,...

Fedex Postage amount charged different than estimated when label printed

Can someone tell me why when I print a Fedex shipping label it shows me the amount I will be charged for the label but once the label is scanned the amount changes. Sometimes it is a few cents lower and sometimes it is $18 more. I don't fudge my meas...

MP Shipping?

Hi Guys-soon will be in MP; can i remain shipping domestic only?

Why is eBay charging me weeks after the fact for FedEx labels?

Why is eBay charging me weeks after the fact for FedEx labels?Got hit with an email they're debiting my bank account and I look in the summary and it's for costs from FedEx labels from a few weeks ago. Why isn't this charge going to the credit card I...

USPS Shipping label printout has changed AGAIN...WHY !!! how to fix ???

Starting yesterday for some reason my USPS shipping label printout will not longer produce the full sheet printout of the past. The top half was the postal label itself and then the bottom half was the info for my files which I used for packing, doub...

USPS

Ebay needs to extend the time for delivery for sellers using USPS. This is a mess, I have items just sitting and not moving and requests for a refund for none delivery. Our local news showed trucks back up a 1/2 mile waiting to get into a distributio...

Returned Item Question/Help

I recently returned an item that I purchased that I found out after the fact was fake. I returned it to the seller per eBays instructions with an explanation in my return that the item was fake. The item was delivered to the seller (with tracking to ...