Shipping
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eBay says I must refund buyer - what a scam

I sold a Back To The Future 2 poster 2 months ago. Buyer after having item for a month, files a claim saying poster "ripped" . The poster I sold & shipped was intact : See 1st picture. 2nd picture is what buyer sent back & eBay says since buyer sent ...

Back to the future part II B.jpg MAY 17 001.JPG
User avatar by Adventurer
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Resolved! USPS package scanned by worker but not showing up in system as accepted? +

I waited in line for acceptance scans for 4 packages. Three of them went through fine and I got a receipt. The postal worker seemed to be having trouble with my last package. The scanner was beeping it in but she said it wasn't showing up in the syst...

I need a phone number or email for Jordan Sweetnam SVP + General Manager, Americas Market

I have been spent approximately 35 hours in conversation with ebay via messaging and my customer.Global shipping destroyed a box of glass items. They promised my customer and myself that the global shipping system would refund 100% the money. They on...

Shipping Labels

Please sellers, check your ebay shipping charges on UPS and Fedex and match them with the label price you paid.I realize that there will be some variances but not large ones. e.g. on two sales on global Shipping, label price on UPS $14.34 to Erlander...

Return or Refund 7 Months After Purchase WTH

Customer requests a return/refund 7 months after sale and delivery. Heck I can hardly remember the transaction. What is protocol on this and will EBay get involved this late in the game? Isn't it too late for them to send negative feedback if they el...

Anyone still dealing with USPS incompetence?

I've been trying to use other carriers where practical (think: $15 to ship a 1# $10 item isn't practical so it goes Priority). Still, USPS was losing or delaying some of the limited number of packages. It seemed to get better a few months ago so I st...

Ebay won't help get my refund

I made a purchase in January. Never received it. Asked the seller for a refund and they did not answer. Opened a case with Ebay. Seller gave a partial refund (I bought 2 sets of item). I called ebay and started a new claim. Got nothing. Called again ...

User avatar by Adventurer
  • 205 Views
  • 1 replies
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Disgusted with sellers

I bought an item that listed a ring as 14k gold. It turns out it's .925 silver. I returned the item. I'm still waiting on my refund on that. I was told I have to wait an additional two days from the time the buyer gets the rings back before contactin...

User avatar by Explorer
  • 203 Views
  • 1 replies
  • 0 helpful

International label cancellation & refund

Listing stated I would ship International, but not thru global shipping. When printing the label this morning, it came up with the Erlanger, KY address so I went back in and changed to Int First Class ship and printed that label. I now see I was char...

9E1FFA87-A817-4E6F-A713-7B71030A92B2.jpeg
User avatar by Thrill-Seeker
  • 244 Views
  • 2 replies
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LATE SHIPPING

ON MAY 14 A BUYER ASK ME TO DELAY SHIPPING TILL MAY 25 WILL I GET A LATE SHIPPING FROM EBAY OR WILL IT BE OKAY SINCE I WAS ASK TO DELAY THE SHIPPING DATE AND ALSO I DON'T SEE A SHIPPING LABLE EXPIRATION DATE ON IT

how to refund a seller

I made a purchase and received the item with no issues, it arrived on time, works perfectly....then a couple days later I received an email from the seller stating that they found an issue with the item and that it didn't work properly so they we're ...

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