Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Shipping

Just curious...how does a seller sell a 2 lb. book for (example) $3.50 free shipping when the shipping is MM $3.82. Do they use another more inexpensive shipping?

Resolved! Seller charged for shipping label

Need some info please. I sold some dishes (ebay item # 274985725751) buyer pays $14.50 freight. Rec'd an email that buyer paid for the dishes and paid the $14.50 freight. I received funds less $14.50 for shipping label. Did ebay get reimbursed twice ...

No estoy de acuerdo con la política

It means that the merchandise is from November 2 and until now there is no movement so thanks for the deserved help

Shipping help

Package is 17”x 21”x22” and weighs about 9 poundsI need help finding a cheap way to ship this. When I go to fedex or ups they were saying over $100. Please help. it’s just Christmas decorations.

Resolved! Has anyone used USPS Package Intercept?

I received a message from a buyer, letting me know that they just realized their account had their old address and wanted to know what to do. The item purchased from me is in-transit to their old address. I let them know to contact their old Post Off...

Buy an Item But at Reduced Shipping Cost

The item listed has two parts (tray and case). Shipping is about $30. Item $15. I just want the plastic tray and seller nicely is accommodating. He is checking on a recalculated shipping cost. Initially he said I have to buy it first, but not pay, so...

Resolved! Shipping cost for sellers selling sneakers with Authenticity feature

Hi everyone! I'm just new here and just sold 3 sneakers yet for the past month. I always do Free shipping and lately I realized if I will pay 2 shipping labels for one item. One for the authenticator located in NY and one for the buyer.. I havent see...

VAT double-charged in EU

Since July we get charged 25% VAT on all parcels from outside EU. On eBay it's collected immediately when you make the purchase and transferred to your government. Presumably the parcel should then have some kind of verifiable transaction ID so the c...

cost of different shipping options

When considering how to ship a heavy item, I want to know what different shipping options will cost my buyer, or me, if I offer free shipping. Do I have to visit all the shipping sites, UPS, FedEx, USPS Ground etc? Or will ebay show me that somewhere...

Located in Europe is a scam

I buy Resin for my 3D printer, I want to buy from EU since I live in Sweden. So I don't have to pay VAT/import charges. So I use the "Located in Europe" function in the search bar. But it does not work, it says for example Located in Franfurt, German...

I can't contact my seller

I can't contact my seller since the first day. She didn't ship my package. I have tried to email her for 20 messages! What should I do? How can I get my money back? It's $380

A Buyer Has, Yet Again, Bought Pickup Only From Across The Country

Hello,Here I am again, with the same issue.Another buyer has bought another item of mine from across the country (28 hours away this time) not only was the item specified as pickup only for shipping, I even had the foresight to put the fact that it w...

USPS says Delivered but it was Not ?

How does one start the process to fight the United States Postal service if it says "It has been delivered but it wasn't delivered" they are a very tiring establishment to deal with.

Shipping charges

Hello! Still learning here! I sold an item and collected $69.42 from the buyer. When I printed the shipping label (USPS through eBay) I added Insurance $7.65 and Signature $2.90. The total shipping is now $79.97. When I look at the fee details it sho...

Combining shipping of orders

After searching some of the recent posts regarding combining shipping of multiple items from a buyer, it seems that eBay does not offer a way to do this easily. I would expect you would check by each item awaiting shipment and it would then combine t...