Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Lost package

Ok so how do you move on after a package has not arrived but you paid for it and neither eBay or PayPal wants to help ????

buyer has an APO address can't print shipping label

buyer has an APO in the USA can't print shipping label. ebay told me cancel sale. I cancelled, now buyer says address is a good address, but is stationed overseas. CAN'T I SHIP USPS WITH EBAY LABELS?

Shipping Oversized Equipment as a Seller

Hi everyone! I just had a quick question that I was hoping someone could help me with. I am looking to sell some heavy equipment, the kind of items you would find at a construction site, one of them weighs almost 8,000 lbs. I sell these kind of items...

Resolved! Uncombine shipping for international delivery

I recently sold 12 items to a buyer from China. I combined shipping and was able to fit it all in 1 box. My issue is when I go to print the label, it reads error. When I check the reason for it, it brings me to the customs form. The customs form says...

Shipping USPS First Class Letters - International ? How to?

I use to print USPS First Class letters Internationally through paypal as the postage was $1.30 for the first ounce. As Paypal shipping is now using Shipstation, the option is no longer available at this time. Shipstation says eventually it will but ...

SpeedPAK

Okay, so I just had my first order with a seller who uses SpeedPAK, naturally I have no idea how to track this thing. It was just shipped yesterday so I wasn't expecting any updates yet, just looking for a website that could track the package that I ...

Do you partial refund if buyer doesn't read?

Buyer purchased an item (Video game case + Manual, no game). Title, picture and description are clear, but they wanted a return because there's no game in it, I guess they thought I was just selling for 1/2 of market price for some reason. This item ...

Resolved! shipping cost

Can I add international shipping cost while auction style listing running?

Resolved! Out of country shipping

My listing specifically noted that I only ship within the US. The eventual winner of the auction sent me this: "I know That u do not want to ship it.We live in Europe in Sweden.Can u help me and leave or send it to your nearest UPS shop or delivery c...

Resolved! Item says delivered but never actually was

I ordered an Atlanta Braves shirt November 2nd and took about 2 weeks for the seller to do anything so I sent a message and got nothing all of sudden I get an eBay notification that my package as arrived at 3:07 pm and I go outside and no sign of a u...

GSP...Should I be worried?

HI, Sent a package to Australia with GSP. Seems like its all over the place. Never had a problem with GSP before. Thanks11 Nov 202109:18 In Transit with Destination CarrierShenzhen, China PITNEY BOWES11 Nov 202106:59 Arrived at FacilityChangi, Singap...

Incorrect Tracking Information

First time this has happened. I live in So. Calif. I mailed a First Class package which was picked up by our mailman and scanned on Nov 17. Problem is that the package goes to Elko, WA and the tracking information showed that it was picked up on the ...

How do you buy a First-Class MAIL International label?

Hi,I'm trying to ship using First-Class Mail International, a shipping option I've added to my listings since it's cheaper than eBay International Standard Delivery and USPS First-Class Package International. But when I try to buy the shipping label,...

As a Seller, Avoid the Global Shipping Program at all costs.

I used the eBay Global Shipping Program as a seller for the first time and I will never again. This is to warn you in case you are considering it. The buyer purchased my laptop and shipping to them was a breeze. The buyer decided my item "didn't matc...