Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. UPDATE: "Transactions impacted by this issue will display accurate tracking events on eBay, although the USPS website may sho...

Packages Bouncing Around Everywhere!

Okay, I just had to come post to see if others are having this issue right now... I have several packages out right now that are bouncing around from city to city. I'm in South Carolina and shipped one to west of Atlanta. It went to somewhere in Geor...

Sellers BEWARE: eBay denies protection for international orders with NO Signature Confirmation optio

Hey fellow sellers —I want to flag a huge loophole that’s burning a LOT of honest sellers lately (including me).I just got stiffed for a high-value international order shipped to Spain. The buyer claimed “Item Not Received,” and eBay forced me to ref...

Fedex Shipping Adjustments

Just received 2 adjustments, actual measurements 24x10x10 @12 lbs so I put that into ebays shipping and it says $24.99 Fedex claims charge should have been $26.47 How do we fix this?

My shipping labels has adjustment

The weight of the package I sent was 16 ounces. I used the FedEx postal carrier and paid for shipping based on that exact weight. I took a photo of my package at the office, showing it on the scale of that carrier. A week later, I received a message ...

eBay Standard Envelope Shipping For Photographs

I sell vintage photos and ship them using USPS Ground. I see many sellers using eBay Standard Envelope and wonder how they are allowed to do this. It is not offered as an option when I list and photos are not shown as an eligible item for this servic...

Shipping charge adjustments.

I use boxes which are 48x4x4 inches. I just received an upward adjustment from eBay for over $6 (FedEx) stating that a package was 48x7x6. Obviously somebody at FedEx can't measure accurately. How do I dispute this?

Resolved! eBay Shipping Not Paying Fedex for labels?

Sold an item. I shipped it Fedex Ground Economy via eBay Shipping. Fedex picked up the package, scanned and it began tracking. After two weeks, I noticed tracking showed it stuck in Chicago with a notation stating "unpaid postage". This forced me to ...

Item sold through global shipping appears stuck - who can I contact?

I sold an item through the global shipping program and the last activity was that it had arrived at eBay's UK shipping centre on 8th June. It is now 16th June and it has not moved. No update. The estimated delivery was yesterday, the 15th June. As us...

Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office

Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....

Resolved! Return shipping label for “ item not as described “not provided from international seller in India

I bought a nice ring as an anniversary gift from an international seller in India. The seller claimed it to be “ solid 14K gold” with a natural emerald and diamonds. I got the ring checked out by a jeweler and when they did their testing it showed it...

Duplicate tracking numbers are a continuing problem that Trump's Postmaster Generals can't fix.

I am suffering from a duplicate tracking number issue because ebay sold me a packing label that has a used tracking number that is only one day old. Ebay blames the USPS but its a serious problem because Ebay won't pay until the package is documented...

USPS Issuing Repeated / Recycled Tracking Numbers within same month

Before shipping out a package, sellers may want to use USPS tracking to check if the tracking number on the label is recent re-use of a previously "delivered" item. Bottom line from a thread posted below, the package will move through to delivery but...

eBay/USPS reusing tracking numbers after only a few weeks!?!

I shipped out 20 packages today - June 21st - and had a buyer email me saying they just got a notification that their package was delivered on May 28th to an address is a different state. I checked the tracking, and sure enough, they're right. I doub...

Ebay labels give used tracking numbers to new labels.

HelloI have 2 labels with used tracking numbers. I can not cancel because my packages had already dropped in post office. 1- Printed a label on June22 afternoon for an USPS Package to FORT WASHINGTON MD 20744, it shows delivered June 17th in GADelive...

Bug: Can not change ZIP code in ship-to address. It is grayed out and there is no fill-in box.

Customers frequently give the wrong shipping address to eBay, then request us sellers to correct it before shipping. (It is, of course, dreadfully difficult to know your own address, but for now I'm reserving judgment). (Yes, I know, seller protectio...