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Update on Current Good 'Til Cancelled (GTC) Renewal Issue

Dear Sellers, We are currently experiencing a technical data processing delay that has temporarily impacted the timely processing of some Good 'Til Cancelled (GTC) renewals, affecting the visibility of certain seller listings and listing count on Act...

Cancelled fake item, can I void my cancellation fee?

Hello all, I buy and sell coins on my eBay store and move quite a few coins so the traffic can be heavy at times with a lot of moving parts coming and going so missing something can happen at times I’m sure a lot of you know that. I just started gett...

Sales report

International sales - Where do your highest volumes come from?

Phantom "Payment Dispute". Buyer never placed the dispute.

eBay informed me that Sold, Shipped and Delivered item was being disputed. Reason the buyer said they "never authorized the transaction." I contacted the buyer and they said they did no such thing and was enjoying the item. That buyer called Customer...

Refund for package intercept with return denied

Hello, This is very bad selling experience on eBay. I need some advise here, and thank you for all of your help in advance. I follow everyone suggestion to intercept the package and denied the return request wile the package return to me. Because I d...

Accepting returns when items were forwarded out of the country

I recently sold several items of vintage jewelry to a customer. From the beginning, it was a difficult transaction, the customer wanted multiple discounts and combined shipping but in multiple packages. It arrived 2+ weeks ago but today I get contact...

Should I be a grinch or not?

Buyer purchased item on Saturday, 10/17. On Sunday I sent them a message that if they pay now, I can ship the item out on Monday morning. They messaged me back the next day saying they couldn't pay for the item now because their out-of-state grandchi...

Watching the definition of a firearm being auctioned

So, I'm watching as stated above and reported it twice thru email because the "report" option fails only to see it progressing to the end. Why, even tho I've explained my report, is nothing getting done about it?

Have you ever not paid an after you've won an item?

I've always paid. Usually within minutes. But for some reason, every time I do a round of auctions, I have someone who doesn't pay. Regardless of my settings someone always comes in whose feedback will say "fast payment" and for some reason, they don...

Item Specifics - - "something went wrong" message

Ok...so we've been working on updating Item Specifics per eBay's latest demand. Unfortunately many of the specifics they want are either redundant or not at all relative to the product being sold. Oh well....we can deal with that by entering our own ...

If you buy an ebay store, do you get the free listings?

I already get 200 per month. Do I get that + the store amount?

Error: Label Could Not Be Generated

My seller is in Honk Kong. He entered N.A. in the Zip Code field. eBay would not let me delete this but it would allow me to eliminate the periods thus changing the entry to NA. It immediately printed.

Payment on hold even though the items have be deliver for over 24 hours now

Hello I have sold 2 items on 17th October 2020 in which delivery was confirmed Monday 19th October and Tuesday 20th October respectively and I have uploaded tracking number and had used Hermes UK postage service. But for some reason it only shows tha...

seller

What would be the appropriate approach to take with a buyer that files a false claim that the item was not received when UPS has a confirmation of delivery?

TEXT Me SCAM

So this is the 3rd time this has happened to me this month...someone makes an offer and says text me for payment to avoid ebay fees. Each time I get to angry to save the sellers name and message because I waNt to immediatly react and tell them they a...