Accidentally overcharged

[netwizz760]

What do you do when you accidentally listed an item for too much money like $21 but you meant to list it for $12, and somebody already bought it and you shipped it?

if you charged the buyer an unfair amount for an item, would it be best just to give like a $9 refund?   The buyer hasn’t said anything.

thanks

[mkaczorsee]

Nothing. 

buyer thought the item was worth $21. 

ship the item. 

[vintage-car-magazines]

There's no mistake to fix. The buyer never saw $12. They saw $21 and decided it was worth buying for that price so they were not overcharged. They were charged what THEY expected to be charged.

[m_pthisandthat]

Hey I always thought that if a buyer bought an itm for a certain amount that was what the item was worth. At least int the eyes of theone who made the purchase. You did not take advantage of any keep the money and ship

[1grandmashope_1]

You all are giving me hope. You are a good human, but what has been stated is true.  The buyer felt your price was a price that they were comfortable with and purchased it.

This is the second post this evening that has said something about the good people on eBay.

How refreshing. 

Thank you for being you.

Grandma 

[mtgraves7984]

What a wonderful problem to have! Don't pick at it. LOL

[jayjaspersgarage]

Curiosity has me looking at your listings.  By the way everyone, sometimes I transpose my numbers the other way so an $81 item is listed for $18.  You better run over to look at my store.  

Take it as a win.  That's why I list a BIN price with a lot of my low starting priced auctions.  For an extra nickel my profits often exceed 400% when the BIN price is paid.

[redmodelt]

I bought something for $5 at an auto parts swap meet, it was my first big sale on eBay went for over 350$. Didn't think it was worth that till I started looking around at same items. Smile big time on that one.

[lamber9347]

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@netwizz760 wrote:

What do you do when you accidentally listed an item for too much money like $21 but you meant to list it for $12, and somebody already bought it and you shipped it?

if you charged the buyer an unfair amount for an item, would it be best just to give like a $9 refund?   The buyer hasn’t said anything.

thanks

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Sorry but this doesn't feel like a legitimate post....

[reallynicestamps]

I would look at all my similar items and rethink my pricing on them.

I had two items listed on Monday that sold today (Wednesday).

Possibly I priced them too low.

Possibly the buyers just happened on them.

Possibly the buyers Search "Newly Listed".

One buyer made a Best Offer than was lower than my set minimum acceptance, then bought at full price.

The other asked for and got a slight discount.

Both were collectibles - Ephemera rather than stamps.

I am of the opinion that Fixed Price is a better choice and it seems 85% of sellers agree.
But Best Offer is involved in about 10% of my transactions.

[jayjaspersgarage]

"I am of the opinion that Fixed Price is a better choice and it seems 85% of sellers agree.
But Best Offer is involved in about 10% of my transactions."

Yes, fixed price BIN listings are more convenient.  My store comes with 250 free auction listings in a few of my key categories so I use them up as needed and add a BIN price for a nickel once i have run out of my 350 fixed price listings. 

[luckythewinner]

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@netwizz760 wrote:

What do you do when you accidentally listed an item for too much money like $21 but you meant to list it for $12, and somebody already bought it and you shipped it?

if you charged the buyer an unfair amount for an item, would it be best just to give like a $9 refund?   The buyer hasn’t said anything.

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Your buyer agreed to the price, so your price was fair to that buyer.

Do not overthink this.

Mother Teresa's net worth was $100 million.

[fern*wood]

Sounds like you accidentally made a profit.