I have two charts with selling limits and want to know which One do I pay attention to. Which one is the most important.
#1
or #2
*confusing*
@liawri-75 wrote:I have two charts with selling limits and want to know which One do I pay attention to. Which one is the most important.
#1
or #2
*confusing*
No, you don't have two charts with selling limits. Those two charts are different.
Chart #1 is your selling limits. Those limits are personal, they apply to your account. Your account has received too many defects, because you have had too many bad transactions. That means your selling performance as a seller is low because you have disappointed too many buyers. eBay is still allowing you to sell, so that you can try to make improvements, but they are limiting how much more damage you can do.
Chart #2 is a generic chart, it is not specific to your account. That shows how many promotional listings a seller gets, and it applies to all sellers who do not have stores. (Store owners get more than that.)
You can ignore chart #2, because unless you can get your selling standard improved, you will never be able to list that many items.
You need to pay attention to chart #1, and improve your selling performance so they will allow you to list more items. If you don't make improvements, you will eventually be restricted from selling.
That means your selling performance as a seller is low because you have disappointed too many buyers.
^^
Sorry but you are wrong. I have almost 100% rating. So it's not selling, it's NOT SELLING ENOUGH to Ebay's liking.
@liawri-75 wrote:That means your selling performance as a seller is low because you have disappointed too many buyers.
^^
Sorry but you are wrong. I have almost 100% rating. So it's not selling, it's NOT SELLING ENOUGH to Ebay's liking.
Below standard means you are not meeting eBay's standards for two criteria:
1) Cases closed without seller resolution
2) Seller-initiated cancellations
Both of these are within your control.
Your feedback score has nothing to do with eBay's performance metrics.
@liawri-75 wrote:That means your selling performance as a seller is low because you have disappointed too many buyers.
^^
Sorry but you are wrong. I have almost 100% rating. So it's not selling, it's NOT SELLING ENOUGH to Ebay's liking.
Uhm, yeah, NO.
Your "almost 100% feedback rating" is not good on eBay. It's lousy.
I have been here for more than 25 years, and all along, 97.9% has been a lousy feedback score. The usual recommendation is not to do business with any seller that has feedback less than body temperature, or 98.6%. And that is being very generous.
As others have said, feedback doesn't count when eBay is evaluating your seller performance. Many buyers who have a bad transaction won't leave any feedback, but bad transactions do result in defects. So any transaction with bad feedback will almost certainly have at least one defect, but there will be more defects as well. From buyers who couldn't say anything good, so they said nothing.
The feedback doesn't matter, it is the defects that matter.
Look at your seller dashboard https://sellerstandards.ebay.com/dashboard. Show us what your defect rates look like for what determines your seller level: cases closed without seller resolution, transaction defect rate and late shipment rate.
