Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

How Can I Optimize Sales to Increase Selling Limits

Hi everyone! I could use some guidance on a dilemma I'm facing with my eBay selling limits. Currently, I have a limit of $100 and 5 items, (I sold 4 items last month, one return, didnt get the increase) Most of what I have to sell is $100 or more, wi...

Received 15 negatives and 12 Neutrals in one day from 6 Buyers

I called eBay and they removed them while on the phone.

Shipped an item w/ eBay standard envelope, it's likely lost, how do I file a claim?

I sold a pokemon card and used the ebay standard envelope shipping. The buyer was in the same state as me, so the item should have arrived in like 2-3 days. It's been over a week. Tracking shows it out for delivery on Oct 18, then again Oct 19. I'm g...

Did Spendable Funds become available in more categories?

I've been hoping to spend money from my Managed Payments in the Coins categories for some time. Sometimes it acts like they are available to be used and other times not. Is it a flaw in the system or did Ebay begin allowing this?

Resolved! Turn off auto relist?

I haven't listed auctions on ebay in a few years. Now they have this stupid auto relist. I don't want this, never asked for it. How do I turn it off? It should be an option, not automatically.

eBay Charity Payments Not Being Sent to My Charity

This new charity system is not working! Our sellers have paid over $1250 in donations to our charity this year and to date the charity has only received $283. How is this new system getting money to the charities faster? I am going to give it until A...

Keeping "total sold" correct when updating variation listings

I have some listings with variations. A few for audio CD's. On the listing it will show the buyer what the total quantity sold is. When I have sold quite a few I want to remove the "out of stock" cd's that I've sold. When I do that the quantity sold ...

off site ads. How do I cancel? Help

Establishing a promotion(sale).

I have been trying to set up a promotion 7 times today. I get to the same point and I can't get any farther.I select the discount for the sale (15) off, then I select the listings for the sale(over 500) and that's where I stop.The next step is to "re...

Didn't receive 1099-k cause I didn't hit threshold, how do I put in my sales on TurboTax?

Can someone dumb it down for me? I just got my employers W2 filled in and now I'm putting in the self employment income form and it's asking if it's a 1099k, misc, or NEC. NEC is the closest but it's asking for ID numbers, etc that is not available t...

USPS lost item

Hello! I’m new to selling on eBay and this is the first time it’s happened but I sold my item on here and a couple days later the buyer has still not received the item. I checked tracking and notice it hasn’t moved in over 5 days. eBay then put a hol...

"I can't buy it" -buyer

When I ask why and for more details, I get"It's not working."Then I ask if they see an error, to show me a screenshot or type it out"It's not letting me." Then I go

Charged twice for shipping?

I priced my item for $8.00 buyer pays calculated shipping which was about 3.50. I received a payment of $4 and some change in my bank account and I still had to purchase the shipping label. For some reason they didn't pay me out $8.00 before I purcha...

Buyer got refunded without returning our merchandise

One customer bought a set of 4 car rims from us and he said he would like to return the rims, so we provided him 4 call lags, but he never used them, instead he sent us a small box with a towel and a light bulb in it. We opened a case against him wit...