Returns

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How i return item when my account got hacked

Hi my eBay account was hacked i talk to customer service and they said they will reverse the order that was placed on my account but that did not happen and now i got charged for that item and i got the item so how can i return this item back to eBay...

Seller swindled me and gave me half refund

Seller stated he did not get all the parts, when in fact, he did. He swindled me giving me only half the refund. Here is the true story. Re: id 5294151130...Seller gave me partial refund stating parts were missing. That is not possible because all th...

Seller offers Free 30 day returns, Started Return, Seller wont send return label, Told Ebay they did

I purchased a somewhat pricey Morgan Silver dollar from a coin dealer with 100% feedback. They seem very legit. When I got the coin I noticed that there were cleaning marks on the back that were not in the pictures. They took the photos in a way wher...

Refund

I sent the item back on June 18th. It's July 5th today. I haven't received my money back yet. The seller doesn't confirm that he received it because he doesn't want to refund it.

Resolved! Any sellers seen this "ID TAG" label?

This label was stuck on a return that came back today. I scanned the QR code and what appears to be some type of internal tracking number opens up, part of which is visible on the label. Has anybody seen this label before? This whole story is a wild ...

Returns

I don't have a question but rather would like to hear how everyone else handles their returns. As far as which way do you follow Option 1,2,3 etc etc. I sell womens clothing 99% brand new still in the original packaging and I sell them at cheap cost ...

Is eBay assisting China scam sellers?

I purchased a item that says it's from New Jersey. Even has a USA flag as one of the pictures and says us shipping on the picture.This is important..I paid for item thinking I was getting item from USA ..Item is junk defective and came from China. Wo...

Return please

Never received my

I Got Scammed by a Seller – eBay Says “Not Our Problem” After I Got Hit with $96.50 FedEx Bill!

I saved up to buy my friend a special birthday gift and spent $894.09 on a 1:6 Michael Jordan figure listed as “Brand New.”That was a big deal for me — I used up my savings.But what I received was shocking.It wasn’t new at all.It arrived loosely wrap...

Quiero mi reembolso

Que hice una devolución de 2 artículos y quiero mis euros devuelta por favor sip

i did not receive all items ,i opened a case ,i sent items back that i did receive seller never sent

seller never sent a refund ,then ebay closed the case while i am waiting for a refund and i dont know why

I purchased an item from a seller with free shipping from China. They shipped me the wrong item.

I purchased an item from a seller with free shipping from China. They shipped me the wrong item. Now they want the item returned. They say they can not provide a shipping label. They request that I ship the item myself. they have not provided my mone...

30 Day Return Policy

I am trying to understand how 30 day returns become 46 day returns by Ebay. We accept 30 day returns to be a top rated seller, however the 6 weeks that customers are given is not appreciated.Currently I have a customer who received an item on June 6 ...

Counterfeit silver coins, Ebay allows to be sold and will not stop.

I have been scammed by Chinese seller on counterfeit Silver Dollars. I can't contact them, they are off Ebay.I processed a return request and since a fake address was provided for the return, Ebay thinks all is good for me to return. The return fake ...

Refund denied

Product was not as advertised and did not fit. I tried to return with reason of "Did not fit" and return was denied. Contacted ebay and was told that because I selected "does not fit" instead of "not as described" it is not eligible for ebay guarante...