Returns

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Cancelation Denied - Local Pickup

Hi, I purchased something without realizing it was local pickup (never knew ebay did this). As soon as I received the confirmation email, I tried to cancel it twice with an “too early” note then finally it went through. I got a message three days lat...

RETURN JEANS

I WANT TO RETURN JEANS THEY ARE TO BIG HELP ME TO RETURN THANK YOU

What do I do here?

I have a buyer who says his disc and case for a dvd I sold them got cracked in transit. They want a replacement from me. I told them I don’t think eBay has a system in place for that but also to open a return with eBay. But he says he lives in a plac...

Code, program, automatic refunds after 2 business days. No case openings. Pointless

Code it up like this, Do not allow case to be filed for refund, if tracking shows item delivered and 2 business days has passed since delivery, refund in full automatically. NOTIf tracking shows item delivered and 2 business days has passed, allow bu...

undeserved "abusive buyer " warning

I got a warning letter from eBay informing me about abusive buyers policy. I got this because in the last 3 months I filed claims for refunds for non delivered items. In all cases, I contacted the sellers several times for tracking numbers. In one c...

return

I need to return an item the seller was sending me a lable but ebay isn't finding my order even though I have it on a printout

ESTAFA POR PARTE DE UN VENDEDOR

hice una compra de una tarjeta grafica, pero cuando me di cuenta que la persona que la vendía la grafica, tenia una cuenta con 2 días de creada, cancele mi compra luego de 5 horas de haber hecho el pago, que tengo que hacer para que me devuelvan el p...

Received item I did not purchase

I received an item I did not purchase, but can't figure out how to use ebay's help page to return it. There is no record in my purchase history, so I can't start a return. What now?

Devolución de un producto

Necesito el reembolso de un producto que no compré , sino que se produjo una compra automática y cargada a mi tarjeta de crédito

returns

i purchased a massage chair from ebay seller which he delivered.It turned out that it was faulty asked for return as chair was SNAD seller has been dragging it out for over a week ,and is now saying i must pack the chair and strap it to a pallet befo...

I got scammed big time

I purchased a Cartier Pasha watch in late September that was not working. I took it to Cartier and their experts deemed it a fake and requested to destroy it. They are extremely proprietary about their watches and do not like having fakes on the mark...

Customer Service

The business model that is used by Ebay is the worst that I have ever experienced.Not only did they get the wrong item that I was returning but then the lack of communication with a person is frustrating. I bought CD's that seemed to be Pirated, beca...

Can a buyer for an authenticity guarantee item contact the seller directly?

Recently, I sold of a pair of Nike sneakers, listed under "authenticity guarantee" with NO RETURN available. The item was sent to eBay's authenticator who inspected and verified the item authentic and consistent with the listing. Then it was shipped ...

No Contact Return Items.

Ebay has contacted me that an item is being returned and they are withholding my money to refund them.1. The buyer has not contacted me at all. I have NO IDEA of the problem.2. The buyer has 38 feedback.3. Ebay states that had contacted me about this...