Returns

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automatic return policy

I got screwed out of a $250 monitor and money cause ebay automatically set my return policy to give automatic refund and buyer can keep item. I had to go in and turn off automatic return policy. This had never happen before wonder why a bunch of stup...

Return shipping label

Can you fax me a return shipping label?

Resolved! Buyer wants a refund and claims it didnt work

I sold a Playstation 3 system and the buyer wants to return this item ReasonDoesn't work or defectiveCommentsThe Sony Playstation 3 Console stopped to work because the powering back on the light didn't show therefore it died. So i asked the buyer how...

Resolved! Seller posted purchase after I started an Item Not Received Dispute

I purchased an item and a tracking number was issued, but then the item was never checked into the post office. I waited until after I was supposed to received the item to issue a item not received dispute with a request for my money back, and lo and...

Need refund for return shipping; item was not as described, seller won't respond.

I bought an item for my car which was not as described. I returned it to the seller with an Ebay shipping label; credit for the item was refunded but the seller charged my PayPal account for the RETURN shipping cost. I emailed the seller and they hav...

I was sold a defective TV now ebay won't help me get my refund.

This might be a little long but ebay is seriously stressing me out. I never been through anything like this before in my life and I will never order a TV through eBay again. So I bought an open box 8k samsung 900t TV on ebay for a pretty good deal. T...

mail forwarders

i have buyer who is international buyer. This is what ebay told me. If buyer tells ebay item not as described, ebay will issue return label to this buyer and charge me about $200. considering i sold item for $72, buyer expects me to tell her please k...

Accepted return, USPS lost it

Item was sold and insured using the ebay label when shipped. Return was accepted and ebay return label provided. Now USPS says they have lost the item. Is there any insurance on the return label?

Return shipping label purchase option gone

What happened to the option for me to buy the return shipping label on eBay? I'm the seller and normally when we get a return request we can purchase the label and eBay gives the buyer instructions on how to return. As of this week, it looks like tha...

Resolved! I received a refund without returning the item

I received an item that wasn't as described, i first send a message to the seller said that i would like having refund and returning the item .(not open the case yet)within hours, i got a refund ,and then i can't open the return case (it said the sel...

return shipping...

seller wants me to pay for shipping label after he sent an item that does not fit my car... I cannot get help from ebay anymore ...there is no way of getting anyone live ...telephone or chat from Ebay...very disapointed in Ebay customer service...thi...

what in the world?

I'm semi new to eBay. over a month ago, I sold a NWT dress. I had no returns allowed, yet this buyer submitted a return request due to her "just not liking it, it has lint." whatever, I was annoyed but I accepted it. She missed the first window to se...

PayPal Buyer Protection for counterfeit items

Recently I have ordered headphones and received counterfeit product. I am thinking about opening case with PayPal. I came across this while surfing on PayPal's website - "If a seller loses a Significantly Not as Described claim due to the item sold b...

Returned purchased items to seller - insufficient address

I bought some Harley cvo style tank badges from a seller in the UK. Paid $181 total. Badges arrived in about a week and they didn’t fit the tank. Plus, they were plastic and $181 is quite a lot of money for some plastic stuff that didn’t fit. I initi...

Resolved! Trying to return an item that never shipped

I had purchased an item and once paid for I realized I wanted to return the item before it even shipped out to me. I checked the box to return and get refund the problem is...the item is now saying delivered and that I have to print a packaging slip ...