Returns

Forum Posts

Sorted by:

Resolved! Refund for counterfeit item

Hi there, This is probably a long shot, but I was just informed I purchased a counterfeit item back in December 2020 here on eBay. The item in question is a video game for the Nintendo DS system. I did not know the item was a counterfeit, and am only...

Bought item in march, never received and can't figure out how to get help?

Hi, I bought 3 booster boxes of pokemon cards on march 21st. On june 21st i try and submit a claim but ebay suggests that i message the seller, so I do. He says: "i we had a delayed shipment and it's been delayed by quite a few days it was supposed t...

HOW DO I CONTACT EBAY BY PHONE AND ACTUALLY TALK TO SOMEONE?

eBay refunded the buyer without any reason!

I sold an item to a buyer in Los Angeles and it was delivered yesterday. This morning when I checked my emails I found that a return request was opened at 3:07AM; then it was escalated as a case at 3:22AM; then case closed with refund to the buyer at...

life time warranty

seller does not respond , ebay can not contact anyone endless loop what do i do ????

cancel an order

hello can i cancel an order on ebay thank you

Returns need to know how to get information how to contact sellers no lnvoice

please why is it so complicated to send items back there was no invoice in with two goods I recived

Refunding a buyer

I have spent nearly 5 hours trying to contact Ebay or resolve an issue with no success. I want to refund a customer who is disstified but but ebay removes the refund ability when someone files a grievence. I have tried EVERYTHING that Ebay has sugges...

NO QUESTIONS ASKED RETURNS

THANKS FOR NOTHING EBAY. LOVE YOUR **bleep** SELLER PROTECTION. LIKE I SAID BEFORE YOU NEED ME I SURE AS HELL DON'T NEED YOU.

Amazon slays eBay on this return policy

Saw this on Amazon today and made me think of how many posts we see about scammy returns--something broken, not the same item, etc. I know this is only computer equipment but they have made a definitive statement. I know from personal experience that...

Resolved! False refund/return claim

I sold a camera lens on eBay and the seller is requesting a refund/return stating the item is not as described in description or pictures. The heading CLEARLY states this is a 50mm lens, the written description begins with “rokinon 1.4/50mm lens” als...

Buyer Claims Item Doesn't Work.. But I Haven't Shipped Item Yet

OK, this is a weird one.. I sell TV Parts.. A buyer ordered a part. Due to various issues (not the least of which it took me 3 days to actually get paid for the item) I wasn't able to ship for several days after getting paid.. On the day I was planni...

γιατί δεν με βοήθαη το eBay να παρο επιστροφη χρηματοσ απο αθτον τον ποιλητη footful_mall που μου

γιατί δεν με βοήθαη το eBay να παρο επιστροφή χρηματοσ από αυτόν τον ποιλητη footful_mall που μου είπε ότι θα μου τα επιστρεψη και με κοροιδευη 2 μηνεσ περίπου κανεισ δεν ενδιαφέρετε ουτε στα μηνύματα απαντάνε για 55 ευρω αντε να βασηστης να ξανα παρ...