Returns
Discuss how to manage returns with fellow sellers
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REFUND POLICY

I do really recommend e-bay. I've been a member since 2014. Appreciates Customer care service, refund policy,returning and all other services. Services are fast and reasonable. Hope to continue shopping with you e-bay.

I think I got scammed

I bought a used graphics card (for a very good price) and it said it will arrive may 27. But on May 27 the seller didnt even ship out the item yet. I wouldve contacted the seller but the item is deleted so i have no way of contacting him, ive tried c...

User avatar by Adventurer
  • 271 Views
  • 3 replies
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Resolved! seller is not sending a return shipping label

I have started a return for one item, which should be sent by 2nd of June and the seller has not yet sent me a return shipping label. I have been contacting him for 10 days now and he said he isn't able to buy one but he'll send me money to PayPal so...

User avatar by Adventurer
  • 533 Views
  • 3 replies
  • 0 helpful

Damaged item

I , Like a lot of ebay customers are **bleep** at the fact that NO telephone service is available.MY issue: the seller of a plastic model must not be awaire of the fact that just putting this item in a plastic shipping bag is a disaster waiting to ha...

User avatar by Explorer
  • 287 Views
  • 3 replies
  • 0 helpful

Advice on return please for me the seller.

Hello, I need a little guidance and to understand what the next steps are. I sold some brand new factory sealed headphones. They were from John Lewis(JL) and therefore have a 2 year fully transferable guarantee which I clearly stated in the sale desc...

only issued half refund upon return of item that did not fit

Hello, My seller listed her item, a merino wool sports pullover-style bra, as free returns and full refunds. The item arrived on the 13th of May, I tried it on once and it was too tight for me, even for a sports bra, so I put it right back into the o...

Blatant fraud

Has anyone experienced blatant fraud by a seller, and ebay resolve the situation? I purchased a high dollar item from a seller with 0 feedback (dumb, I know, but the price wasn't far off other sellers, and I just thought maybe they were new), and min...

ORDER NUMBER 16-07039-40402

I ask you convincingly for help on the product: for which I paid, but the seller did not send! We mutually decided to cancel the purchase - but the seller hasn't done anything so far and there is no cancellation and no refund! My messages are not ans...

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