Returns

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Resolved! seller is not sending a return shipping label

I have started a return for one item, which should be sent by 2nd of June and the seller has not yet sent me a return shipping label. I have been contacting him for 10 days now and he said he isn't able to buy one but he'll send me money to PayPal so...

Damaged item

I , Like a lot of ebay customers are **bleep** at the fact that NO telephone service is available.MY issue: the seller of a plastic model must not be awaire of the fact that just putting this item in a plastic shipping bag is a disaster waiting to ha...

Advice on return please for me the seller.

Hello, I need a little guidance and to understand what the next steps are. I sold some brand new factory sealed headphones. They were from John Lewis(JL) and therefore have a 2 year fully transferable guarantee which I clearly stated in the sale desc...

Small seller whipsawed by Seller Metrics and impossibility of tracking eBay protections

I am venting,.. A few days ago I had a below average return rate - or at least I thought I did. I'd had only three returns in the past year, all three the buyer chose a reason that eBay categorizes as not as described for the purpose of the Seller Me...

only issued half refund upon return of item that did not fit

Hello, My seller listed her item, a merino wool sports pullover-style bra, as free returns and full refunds. The item arrived on the 13th of May, I tried it on once and it was too tight for me, even for a sports bra, so I put it right back into the o...

The this is my first time getting a refund from eBay how do I go about it what do I get they said th

Buyer put in for return. Then closed case. Then put in for a return month later

I have never seen this happen before. I'm not even sure how they can do it. A buyer put in a request for a return, then she changed her mind and closed the case. I accepted anything she wanted to do . A month later she did it again, then put in for a...

Blatant fraud

Has anyone experienced blatant fraud by a seller, and ebay resolve the situation? I purchased a high dollar item from a seller with 0 feedback (dumb, I know, but the price wasn't far off other sellers, and I just thought maybe they were new), and min...

Resolved! Do I NEED to open a formal return request before getting a partial refund?

A seller sent me the wrong item, and I suggested a partial refund. They agreed, so should I proceed by opening a return request or can I just ask the seller to send the refund through Ebay? Here's what I'm worried about:1) Will the request negatively...

ORDER NUMBER 16-07039-40402

I ask you convincingly for help on the product: for which I paid, but the seller did not send! We mutually decided to cancel the purchase - but the seller hasn't done anything so far and there is no cancellation and no refund! My messages are not ans...

It's impossible to make a return if you don't have a printer and if your cell phone doesn't work tha

Resolved! Label was returned only. Not attached to a package.

I've been dealing with a problematic customer. Lots of orders lots of returns despite me listing the size chart for dress she claims nothing fits. That's ok. I don't mind returns. In an effort to placate a somewhat frustrated buyer on this last retur...

Resolved! RETURN (Addressee Unknown)

I accepted a return and purchased the return label through ebay. the package made it all the way to my zipcode only to say "Addressee Unknown." i contacted ebay for a copy of the label , at the very least, that they sent to the buyer and they say the...

need to return an idem

I need to return an idem that was sold in the usa. Now the sellar wants me to ship the china.

Refund dispute.

Back in November I sold a $300 Pokémon trading card to a guy out in Australia. I got the payment from the guy and sent off the trading card the next day. I used UPS normal ground or whatever you call it and it was on its way. The estimated arrival ti...