eBay

Seller mistakenly swapped item I purchased with another buyer.

All, I'm a new buyer to eBay and I would appreciate any advice any of you can impart on the following situation: I won an auction on a PS1 game a week ago. The buyer shipped the wrong game to me, which was intended for another buyer, and the game int...

Return request of a buyer used item and false claim

A buyer requested to return a lipstick that they have opened and used on their lips falsely claiming it doesn’t match the description when they stated they don’t like the smell and effect as the reason. However because they initiated the return under...

Should a buyer have to pay for returning a product to the seller when they state false information

I purchased a CV axle for my 1991 Audi 100. The company states that it is an exact fit. I received the item clearly it will not fit. My old Axle is placed on my car with a bolt the part they shipped me is placed on their car using a nut. They state t...

Return shipping label after a refund.

How do I generate a shipping label for an item that I refunded?

eBay erroneously closes case after item shipped back to Seller

So I went to dispute resolution and they granted my appeal to send item back to a seller who miprepresented the product -- They told me to use their mailing lable, which I did, and which I have tracking information that the Seller received the item -...

Sports Trading Card Return - Graded Card Market Price Dropped

I sold a PSA10 Gem Mt card on May 23, delivered May 27. I offer 14 day returns. The buyer opened a return on June 6, 11 days after receiving stating the slab had scratches on it. I'm not going to completely rule out the fact that it might have had so...

Return and refund

Hi I have purchased the car head light from ebay it was described wrong and didn't fit my car seller refused to refund can you help please

Had to return an item but seller is telling me to reduce the customs value

I had to return something that didn't fit me but I'm worried that the seller who I brought the item from asked me to lower the customs value. Plus not to mention the expensive shipping costs. I didn't do anything but I'm in doubt. I'm still leaving i...

attempting to get refund, after getting in touch with seller keep getting try this or try that .

How will I be charged for a return?

Hello, I am in the process of my first return to a customer. The payment from the sale hadn't fully processed to me, so I'm wondering how I will be charged for the return? Will they just halt the payment and reimburse the buyer, or will my PayPal acc...

Live chat

Any buddy have the link to live chat with customer service 

Seller being difficult with cancel

I accidentally purchased an item, and cancelled it 5 minutes later. I received a message that I could not cancel it because it had already shipped, which is impossible. What should I do.

Shoe Dryer Error

https://www.ebay.com/itm/373460144023?_trkparms=aid%3D111001%26algo%3DREC.SEED%26ao%3D1%26asc%3D20160908105057%26meid%3Defb5aa70f79f45108b136b41920e4e9e%26pid%3D100675%26rk%3D1%26rkt%3D15%26sd%3D373460144023%26itm%3D373460144023%26pmt%3D1%26noa%3D1%2...

Buyer claims sports card is damaged but refuses to provide proof

I sold a high dollar sports card to a buyer with a brand new ebay account. He just requested a return saying that the card has a crease in it. The photos show the card packed in perfect condition, as I sent it, no crease. When I again requested clear...

Refund issues

I recently purchased a guitar body. Seller sent the wrong item to me.I returned the item and have USPS proof of delivery back to seller.Several days later and no refund.Automated assistant is useless for any question I have about this.Ebay has shut d...