Refund issues

[timetra_88]

I recently purchased a guitar body. 

Seller sent the wrong item to me.

I returned the item and have USPS proof of delivery back to seller.

Several days later and no refund.

Automated assistant is useless for any question I have about this.

Ebay has shut down? ? the ability to contact a human being (agent)

to answer questions about this issue.

Question:

What is going on with my refund?

No word from seller (none expected at this point) at all.

Is this going to be common place for resolution(s) going forward????

[bonjourami]

Did you file an item not as described case and submit the tracking # to prove delivery?

[timetra_88]

yes I went thru all the process, returned the item, provided all the required info, proof.. etc.. but Im still waiting to see my 

money returned to me.

[timetra_88]

This just in !!!

I was notified just now that Ebay had to step in to refund my money.

CASE CLOSED

[bonjourami]

Great!