eBay

Received item that was not as described

I ordered and paid for 80 count Xyzal and received 55 count. I tried contacting the seller but never received a response. Contacted Ebay who conducted their investigation and decided in my favor. They instructed me to send this item back to the selle...

What makes it okay for eBay 2 going to somebody's profile and remove a poor Mark that somebody put

What makes it right for eBay to go into somebody's profile and remove a poor mark on their profile just because they've been with eBay for a while I think that is totally wrong. One person on here that if you send something back to them he will block...

a return

hi! seller agreed to a return and states that she is unable to print the return labelI cannot reach anyone at ebay for helporder:27-07509-92416item:144165485574HELP!! Thank you

Order 26-07505-83730

I put in for a return request on this order and would like to cancel the return request asap

Ebay chargeback for claim higher than amount received for sold item

I sold a $2000 item recently that I shipped under USPS registered mail. The package seemed to be misplaced by USPS for around 16 days. During this time, the buyer filed a non delivery claim. Ebay closed the case in his favor with a full refund after ...

¿How to contact Ebay?

Hi everyone! I have a problem, I bought a CD described as "new" and it was not new (it was actually very bad condition) so I contacted the seller to ask for a refund. They offered me to send a new copy and I accept that. I asked when they will send i...

Refund Request after 90 days goes to La La Land!

I had a terrible experience buying an item over $200 and by returning the item (added $70+ shipping) to the seller in India for refund, the seller claimed that they've never received it. There is no tracking from USPS (USA) for any package shipped to...

Shipping error

About a week and a half ago, we sold a radio. Our shipping guy is usually really good at double checking and making sure that the part he is boxing up, matches what the order is actually for, generally by ID'ing the item via part number, or looking a...

Return item for replacement not refund

return items please

Hi my name is Jorge Aug 29 at 8:41am order 01-0735-69850 Description Genuine BMW Lateral trim panel Rear Left and Right Rod the price $ 116.03 ea. total 251.52 pay Credit car end 9363 Please

Return Time Frame and Customer Service

Had a buyer open a return on August 8th. I have been told via email and by going within the return that they have until August 24th to ship the item back. It is now the 28th, the return is still not closed out. Just received notification that returns...

i got a wiring harnes from you in may please show so i can return

What would you do??

A customer bought a brand new under eye cream. It was delivered on the 20th she contacts me on the 23rd and says "this product is either old or counterfeit I want a refund" My response: "All of my products are 100% authentic. I do not sell fakes nor ...

30 days and still waiting for ebay to decide on return request

I bought and item on ebay and when I received it, it was completely different than what I had ordered. In fact the name and phone number on the shipping label wasn't even mine (and yes my name and phone is correct on the ebay shipping address). So I ...