Returns

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Seller wants return for item that I described as open. What should I do?

I sold an ink cartridge and said in the description that the box was open and the strip was removed. Now buyer is complaining. Do I have to pay to have him return it to me even though I described the problem in the listing? What is the point of sayin...

Buyer wanna return item after few days of use.

Hello Everybody , after so many years on ebay and after couple hundreds item sold on ebay i got problem with buyer. Long Short story. Item was sold as new never used was tested by me , also No returns accepted.Kit Lens. Item sold 25-03-2022 , sent to...

Resolved! Buyer lies about Doesn't match description or photos

So I have a buyer that purchased an item almost a month ago stating the item “Doesn't match description or photos” because her daughter is unhappy with her gift! A few emails have gone back and forth and then the buyer sends an email using MY origina...

By mistake I clicked on Return item how to it cancel

As Seller I clicked on Return accepted I want to cancel the second question is I written buyer will pay return cost but Ebay is asking through email to pay Return label cost while this cost has to pay by Buyer not me . How I can solve this issue

eBay FIX YOUR SYSTEM! eBay is the reason I don't accept returns once case is opened

Buyer "accidently" purchased an item and we agreed on return. We agreed to deduct the original shipping cost from the refund amount but no, eBay doesn't have this option as they think "free shipping" is really free??? Last time I had the same problem...

[HELP] Received damaged product and seller refuses to acknowledge

Purchased an iPad from a seller very recently. Took the seller 4 days of handling time before seller got it shipped out. When I received the iPad, there were 2 issues: 1) there was a huge dent/scuff mark on the bottom, 2) the seller shipped it in a f...

I didn't receive my refund

I didn't receive my refund. Should I call the police? Or will Ebay stand behind their policies? It's nearly a thousand dollars!!!

eBay Declining Returns on Item not as Described

Hey everyone, I am having issues getting a refund on a item that was sold to me that was much different than pictured. The seller outright used pictures of another brand and when I opened a case they ended the listing and put up a new one with the ac...

AS IS section without ebay mediation

A section where people buy at their own risk. With feedbacks being the tool used by the buyer to determin if its worth the risk. What you see in the photo is what you get. If you dont you can offer the next guy to either trust or dont trust. After a ...

How do I get me refund . Items was returned per policy, but now the seller will not respond to me.

How do I get me refund . Items was returned per policy, but now the seller will not respond to me. I cannot get any help.

ebay protecting unetical seller that p

unetical seller that after asking why they haven't mail purchase put a fake tracking number and mail items to late. I tough buying in the USA but I realize seller are buying from china and then re-selling to US customers. Didn't got answers and selle...

Returns

What do you do when someone buys a gold ring from you then says they want to return itbut all they send back is the box it was delivered in? And ebay says they are going to refund their money from my bank account.

Buyer has left bad feedback despite my good faith attempt to deliver a product

The customer provided an address that does not exist, and the product was returned to me. The customer left bad feedback and demanded a refund before the product was even returned; the only communications I have received are gibberish: "Buyer’s messa...

BUYER RETURN

SOLD BOOTS NO RETURNS DESCRIPTION AS STATED BUYER WANTS TO RETURN BECAUSE SHE IS CLAIMING MAUFACTURER DEFECT

Resolved! Buyer Returns

Anyone else having this issue? I am a managed payment seller… a buyer opened a return because (I believe) they intended on keeping half of the order because they were mad I wouldn’t accept an extremely low offer… ( they said as much in their emails t...