Returns

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Return

Seller was completely wrong in dimensions.. was such to be under money back guarantee & I get denied. I want to escalate claim

I need some help directly on the phone

Find anyone to talk to me Amanda cap and I can't do my arms or legs it's hard to find things and I'm getting tired by the minute

Resolved! Buyer returned item because they could not resell it in the condition....

Sold an item that worked but had cosmetic damage. This was all explained in the original listing along with multiple pictures to show the flaws. Buyer starts a return because to them it is missing these items and they can't resell it. I explained to ...

Refund shipping

I am having a hard time trying to refund shipping on an order.

Buyer Fraud/Shipping Scam!!!

Has anyone else had issues with buyer's uploading a tracking # immediately after opening a return request and when the return arrives is it something silly like a new shoe string or a key chain but not the $905 iPhone 12 Pro Max 128GB that they purch...

Resolved! Abusive Buyer

eBay email to me:What activity didn't follow the policy:- Filing excessive returns claiming the item is not as described when the seller described it accurately.- Filing excessive requests claiming that you didn't receive your items.What you need to ...

Buyer returned dead plant

Hello so I sold a starter bonsai tree and in my photos I added a example of a mature bonsai for reference. I included in my description that the 1 picture was for reference and not what they would receive. The buyer received the tree thanked me the d...

trouble with seller

give me a chat person

Didn't receive the refund

I didn't receive the Refund amount for my product which didn't receive so the seller initiated a refund but I didn't get the refund in my account. And there is not information regarding the refund help

eBay Automatically Approved Return, Can I Get My Buyer A Return Shipping Label?

Question in the subject, sorry for another one of these questions, but eBay's lack of support, and my lack of experience on returns is giving me issues.I told the buyer I would pay for a Return shipping label, since I sent them the wrong item. They a...

Resolved! Sent Buyer Wrong Item, They Are Returning, How Do I Send Them A Label?

Question in the subject, How do I send a buyer a return shipping label? I don't see an option anywhere. This is extremely frustrating, as this was my fault, and the buyer should not have to pay for the return shipping.

Resolved! return of an item (clothing....doesn't fit)

i am not a large seller of items on ebay (couple hundred items in 5 years) , but i did do the free return which means that i have to pay for the item to be returned (to gain more exposure)Since i don't get many returns i was to double check the proce...

Total Fraud

I bought a football for my nephew. It was $30 for a new leather ball. What I received wasn’t new, or leather, and had a $10 price tag on the box. It also won’t hold air. I can’t even get a refund now. The guy refuses until I ship this deflated ball b...

Como hacer para que me devuelva mi dinero o me entreguen el producto

Necesito que me ayuden para que me entreguen el producto que compré o me restituyan el dinero que pagué. Hice los reclamos y no obtuve respuesta pues el vendedor fue cambiando la fecha de entrega y se venció el plazo de garantía para el reembolso. Co...