eBay

ShipCover and Refunds

Greetings! I have just received a request for refund for an item and have until the 1st to resolve it. The item was damaged in transit and I had ShipCover insurance on the package but unable to make a claim until the 3rd. How do I proceed? I’ve spoke...

Return Shipping Reimbursement from International Seller

Hi everyone. I recently purchased an item from an international seller. The item did not match the item description so I requested a return which was fortunately approved. The seller was unable to send me a return shipping label because it is an inte...

Seller CLOSED Return as Soon As I Sent the Request.

I bought a pair of shoes that were too small. I put in for a return. I immediatley received a message that the return was CLOSED!Then I saw the seller had a message that they would be away until the first week of November.So I waited until their retu...

returns

I have an authorized return, but when I hit "See return details" it says there is a technical issue. This has appeared for 3 days

Full refund for opened package

Hey everyone I recently bought a collectors edition of a game for the Nintendo Switch. The listing specifically said for the Nintendo switch. When the package arrived and I opened it there was only a ps4 copy. There is nothing on the box the specifie...

the order number 1908989-15481 is not received yet. I wait for the refund

I haven't got a refund

Hi Ebay community I received wrong item (item without any value). I opened return request, and I have sent parcel back to the original address of seller (it's already delivered). I was informed in return details section that seller has initiated refu...

sending pichures on an attached message

i was asked to send photos on a return message from seller on item a bought i cannot figure how to attach pichures to the message can somrone help me figure this out

Buyer wants to return because they ended up getting double

I sold an about $180 collector's item. The buyer messages me after receiving it that they would like to return it because they ended up being gifted another and have two now. I do not accept returns, but I know that doesn't mean anything. I know the ...

Recent order that i want to cancel before it is shipped

Lack of action by eBay

Has anyone on eBay had problems with getting a credit for return postage that you had to pay for, out of pocket? I have bee trying for over a month now to get a credit for a return I had to pay for, out of pocket, and keep getting the runaround from ...

Buyers Remorse?

Hey there, I had a sunglasses listing up with 30 day return. The buyer got it and decided they didn't like the way it looked on their face, decided they wanted to return them with the option of 'I didn't like this'. Per my policy, eBay automatically ...