Returns
Discuss how to manage returns with fellow sellers
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Seller wont return my damaged item

I bought a bathtub mat that was supposed to be like a Jacuzzi it was used twice and it stopped working I tried to message for a return and the seller declined and closed it what do I do who do I contact on here there is no phone number and I'm not su...

User avatar by Explorer
  • 158 Views
  • 7 replies
  • 0 helpful

THANK YOU MESSAGE TO COMMUNITY

Happy holidays everyone. This week I had a frustrating problem with a return I was forced to accept (it was buyers remorse - it was not "defective" at all.) This week several Community members were kind and most respectful, and together with finding ...

No returns...return requested...Ebay response

I am new to Ebay selling. So far, after 6 items sold, all is good. I recently sold my 7th item and that is when the confusion started. I listed the item for $45 with free shipping. Offer for $40 was accepted. Item was delivered. Buyer then submits a ...

User avatar by Adventurer
  • 148 Views
  • 9 replies
  • 0 helpful

Resolved! Refund Request

Hi! Making sure I have done my due diligence and also have a back up plan Been on eBay since 2001, and bought and sold on here actively since. Recently I purchased a used Apple iPhone 13 Max that was said to have been GSM unlocke DM and can be used a...

Dead Lady Returns Microwave

I had a New microwave. Wasn’t a mark on it. I tested it out. Working perfectly. It was a cheap microwave but was in perfect condition. I get a return on it. Huge. Heavy. Will probably come back Priority Mail on a $100 label when I shipped it UPS, but...

Negative feedback removed. Why?

I purchased an item from a buyer that does not accept returns, not a big deal but he sold an item (Fire Extinguisher) that the local fire marshall stated was not permitted for commercial use as it was over 10 years old. He never responded to my reque...

return refused for a refund

I ordered the Hempvana Straight Eight and have a problem with it. It's abrasive to my skin and irritates me, even though it's worn over a t-shirt. The seller and e-bay closed the case leaving me stuck with an item that I cannot tolerate and out of $2...

User avatar by Explorer
  • 249 Views
  • 9 replies
  • 0 helpful

I didnt like it

Ive bought wheels for £285.00 that are unusable. He knew this when he advertised the item but obviously never mentioned it - FraudI asked to return it (I didnt like it) and the seller refused without reason/hasnt contacted me. I didnt pay with paypal...

Return a Product

I have repeatedly attempted to return a product. Every time I ask for details, I receive a note that the return is closed. How can I get someone's attention either from eBay or the seller. The seller is floror_1150.Please help with any advice.

User avatar by Enthusiast
  • 84 Views
  • 3 replies
  • 0 helpful

Buyer will not confirm address.

After I shipped an item to someone on the other side of the country I discovered they lived in an apartment building. The apartment number was not on the shipping label and the buyer will not tell me what his apartment number is so I can verify this ...

User avatar by Explorer
  • 118 Views
  • 4 replies
  • 0 helpful

Cancelation

I purchased an Item and won. However now two days later the seller said to cancel to transaction because to post office needs to replace the item.

Returning a product!

I have ordered a product - BMW 318i 318i 328is 323i 323is Alternator Air Duct air-intake-scoop - e36, for my 1992 BMW 325i - E36 - Total: GNBP 52.07 - Order number: 07-09372-38058 - seller: carsoempartseubut the product doesn´t fit my car, even thoug...

User avatar by Explorer
  • 99 Views
  • 6 replies
  • 0 helpful
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