Returns
Discuss how to manage returns with fellow sellers
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Question about shipping refund

A seller asked me to provide them with priority express 2 day shipping which is around $40. I changed the settings on eBay and the buyer had to pay the shipping. Fast forward a week, and the buyer claimed that the product was defective. They returned...

Selller nightmare

I recently tried selling my Pixel on this platform and was unjustly accused by the buyer, with no amount of evidence I supplied (receipts, RMA & case numbers from Google etc.) was good enough. Now eBay is forcing me to accept a return even though my ...

Resolved! Seller accepted return, but no confirmation from Ebay?

I asked a seller for a return after an item I bought arrived damaged. He first offered a partial return via Ebay's system, but then said that he accepted a full return when I declined the offer. Now he says that I should send the item back and he wil...

returns to china!!!!

I bought a item for 38$ from a place in china. It was a sleeping pod. I did not care for it at all and wanted to return it.I took it to the post office and least expensive way to ship back was 28$$$$$$. Has anyone else had this problem before! I am n...

User avatar by Rising Star
  • 265 Views
  • 7 replies
  • 0 helpful

Shipping label

Returning an item, seller has accepted. Just click on print. The return shipping label won't come up to print.Any ideas on what to do next????????????

User avatar by Rising Star
  • 127 Views
  • 2 replies
  • 0 helpful

Customs wouldn't let me even if I pay the import tax.

Hi , i ordered 4 of same items internationally (paid +70$ shipping) and no rule broken and go to customs clearance twice. But customs wouldn't let me even if I pay the import tax. i tried but no luck. what should i do in this case for refund etc? ver...

Entering a New Tracking Number

Hello, I need to enter a tracking number on a return other than what was generated by the sellers USPS Priority label. The post office would not accept the package for Priority shipment because of a lithium battery, so I had to ship Ground with a dif...

User avatar by Adventurer
  • 70 Views
  • 1 replies
  • 0 helpful

Request for refund of two sets of medical scrubs

I purchased two sets of LARGE SIZE medical scrubs. The items I received were undersized. The pants were three inches too short. I returned the items to the address on the package. It has been returned to me because the address on the original package...

User avatar by Enthusiast
  • 266 Views
  • 11 replies
  • 0 helpful

eBay sent me a message that I requested a return - but I did not?

I found a crazy cheap item on ebay at a discount that seemed pretty fishy - however I decided to risk it, since either I'd be very lucky or I'd have ebay buyers protection.I have not yet received the item, and the seller created a shipping label two ...

User avatar by Rising Star
  • 199 Views
  • 6 replies
  • 0 helpful

Return and Refund Issues

I sold a plate originally sold at an art museum. I measured a plate and put the measurements in the title. I thought it was a small plate and so I put "SMALL" in the title as well. The buyer filed a claim with eBay for the item not as described stati...

About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started:

    Most Marked as Helpful Authors