Returns

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eBay Seller protection is the biggest lie you will ever see in your life

Chinese buyer purchased an item from me (I am located in USA) on eBay. After payment I waited like 4-5 days before shipping (had an emergency) then I shipped and next day I get message from the buyer “hey, why did you put so high amount for the item,...

Processing Return, Picture Won't Upload

I'm trying to process a return, and the picture won't upload. It won't let me go any further without the picture. Help, please!

Ebay Dispute

A buyer bought an item through a buy it now sale. Hours later I get multiple messages from buyer saying he wants a refund and its urgent. This set of some red flags. I did some research and asked them to start a return request. I never shipped the it...

I can’t get a customer service phone number

Michael Kors handbag has “gold chains “ as a part of the handles But this makes the handbag too “Heavy”. I have the Item number and the item ID number. But the purchase IS NOT SHOWING UP In purchasing history. I can’t SELECT THE ITEM TO BE REFUNDED. ...

Request 2nd return from the same order

I bought 2 tablets from a seller in the same order. One of the tablets was locked so I had to request a return to send it back while I was using the other tablet I bought, a week later I realized the tablet did not fit my needs so I wanted to return ...

partial refund on order

Hello all. am stuck trying to figure this out. I sold 4 items on one invoice, each item had it own price. one of the items was returned due to damage. been in email contact all that is good, they submitted the return but when they did it was for the ...

display iMac

please can you help me with a link or page to complain about the seller, since the purchase is not working.

Return policy removal

I just noticed that eBay has eliminated the detailed return policy description field from spring of 2018. I don't sell very often on ebay so I wasn't aware but I disagree with that because we all know that not every buyer will click on the link to vi...

Resolved! Buyer wants to return "for parts/not working" item ? What ebay business premise is behind this ?

I have been buying and selling for more than 20 years. on ebay. Lately, I have been sales-oriented as a private person. The other day, for the first time, I had a case where a customer wanted a refund for an item that was clearly and unequivocally de...

Defective Part from seller

The Seller is selling DEFECTIVE RACK AND PINIONS . I BOUGHT ONE FROM THEM AND IT LEAKED ON DAY ONE. Ebay WILL NOT STEP IN AND HELP. THEY OFFER A LIFE TIME GUARANTEE AND THESE PEOPLE HAVE BEEN IGNORING ME. ALL I WANT IS A REFUND, I CAN NOT TRUST THEM ...

a return

so i bought a item from a seller on ebay, the site said it was coming out of flanders,NJ i'm in NYS, so i ordered item, got item but can't use asked seller for a return labe after starting a return,initially said he'll give back 30% refund and i keep...

THE RETURN TIME HAS ALREADY EXPIRED

WHAT SHOULD I DO?

Ebay shipping scam

I believe to be a victim of a shipping scam, where an item is purchased and returned via USPS with incorrect shipping information provided so the courier is forced to return the item due to incorrect shipping information. The tracking confirms the it...

I'm having problems with discussing a return label fee from E-bay which I could not print out.

I have all ready returned the Item to the seller , paid the shipping out of my own pocket, and they have received the item.Now I have found out that E-bay wants to charge me for this return label I've never received.

Resolved! shipping refund

I bought a fragrance from a listing whose title and description stated the manufacturer, fragrance line, and the particular scent name., which I wanted to buy. A photo of the bottle was included. All the bottles in this line are the same; the boxes a...