Returns
Discuss how to manage returns with fellow sellers
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refund

i made a return for an item that was that was incorrect on the id. my return price was shorted by $6.00. why?

User avatar by Explorer
  • 93 Views
  • 2 replies
  • 0 helpful

Fake or Counterfeit Milwaukeee Batteries

I bought 2 supposedly genuine Milwaukee Red Lithium 18V 6 Amp batteries sealed in factory plastic. They are fake, very good fakes. After opening I saw the markings and the operatioon were not Milwaukee. The seller is in China but the batteries were s...

User avatar by Adventurer
  • 1095 Views
  • 15 replies
  • 1 helpful

problems with undelivered packages.

good morning, I have a serious problem with three sales on my account, I sell graphic kit for motocross. The issue is that for some countries the national mail does not work, as the Netherlands or Saudi Arabia and even Germany. buyers must go to the ...

Excessive Returns

I handle shipping for a business, I have had more returns in the past week than I have in 6 years. Has anyone else experienced this problem recently? For example, I had a IPhone 14 pro checked by our local cell phone store to make sure it wasn’t blac...

Resolved! INAD return, partial tracking, wrong return address

I bought a brand new figure from an ebay seller for $470usd(price will be relevant soon), when it arrived the head was displaced inside the box and had damage all over it so I requested a return using the item not as described reason.Everything was g...

User avatar by Adventurer
  • 473 Views
  • 14 replies
  • 0 helpful

I bought from a seller in China. Cost to return it includes International shipping taxes & tariffs

I bought an item from a seller in China. The cost to return it includes International shipping taxes & tariffs. For an item I paid $115, I'll spend $28 in postage & and $33 in taxes & and tariffs. Do I have that right? Too bad I can't just send it to...

Return shipping for multiple items, one order, one seller

Looking for some help here! I ordered five items from the same seller, and then had to initiate a return for them all because they weren't what I wanted. When I bought the items I did not pay any shipping costs because they were listed as having free...

Cargo will return back to seller from customs but we can't refund

Hello,We are attempting to return an order with the reference number 18-10372-40032. Initially, when we tried to initiate the return, it requested a DHL charge, so we decided to halt the return process. Unfortunately, we are now unable to reopen the ...

User avatar by Adventurer
  • 503 Views
  • 20 replies
  • 0 helpful

PROBLEM ADDING BANK CARD

Payment received by business card but upon trying to refund from the same card it's a problem. Ebay telephone seems to be non-existent now. Boycott

User avatar by Enthusiast
  • 79 Views
  • 2 replies
  • 0 helpful

Manufacturer default

Hello,I made a purchase of some new trainers to go walking in. After about 3-4months the soles started to fall apart. I contacted the ebay seller who said that they would need to send them back to the Manufactuer. THis happened and the manufacturer a...

User avatar by Rising Star
  • 229 Views
  • 7 replies
  • 0 helpful

Ebay support

Does ebay have a real email I can call or email cause i need to return something for being a fake and all I get are automated systems that don't help me at all and give me the same answers that don't change anything

User avatar by Explorer
  • 80 Views
  • 1 replies
  • 0 helpful

Frustrated

On Sept 8, 2023 somehow In the process of transferring $300.00 from my PayPal Balance Account to my PayPal Prepaid account through Bank Corp Bank. My $300.00 some how went to a Bank Corp eBay account. I have sent numerous refund requests have gotten ...

defective items

why is it so hard when a seller does not respond to you after 2 emails as a buyer when an item does not work how hard is it to send back an get a refund.

Ebay Scams

I bought a iphone for $500 on Ebay. The seller didn't accept returns. I never received my item so I contacted ebay. They first said to wait until the arrival date, then after that came and went, Ebay opened a case and then said I had to wait 30 days,...

User avatar by Pathfinder
  • 148 Views
  • 3 replies
  • 0 helpful
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