Returns

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USPS Insufficient Address- As the Buyer

I am writing this because I am not quite sure how to proceed forward with this situation considering this is the first time this has happened to me.Basically, on a recent eBay purchase I made, the usps tracking says “”Insufficient Address…. Returned ...

Resolved! return of goods and money

Please advise on this issue. I returned the goods to the seller but he does not return the money. Does not respond to my messages. I can not contact the support service either. How can I resolve this issue in this situation?

What happens if I cancel a return request

Let’s say I request a refund for an item then cancel the return request after I shipped the item back will the item still go back to that person or will it get sent back to me ?

Problemas con un vendedor y la mercancía recibida

Hola realmente puse devoluciones pero el problema es que hice una compra a un vendedor de china, primero que hice la compra el 26 de diciembre del 2024, pero el envío se hizo hasta el 8 de enero, aun así, con todo ese tiempo me hizo mal el envío pues...

problemas con un vendedor y con la mercancia vendida

Hola realmente puse devoluciones pero el problema es que hice una compra a un vendedor de china, un traje que traia segun las fotos de la publicidad, ciertos articulos (traje, capa y botas), yo ya no estoy en el pais en donde pedi el envio) y que yo ...

Ebay & Chase debit card dispute issue:

I bought a MacBook Pro from eBay on July 11th. I returned it back and asked for the refund on Jul 26th based on free return policy on Ebay. Three days later, I asked Ebay to step in since I had not received the refund then. However, my account was su...

New Item Returns

I have a question for the group. If I sell an item new, unopened, sealed, do I have to accept a return on the item. If they open the item, then it is no longer in the original condition. I am trying to decide if I want to to TRS plus or not. If I sel...

Tefund from seller

Product was miss representative bad motors had to buy new motors had to pay for seat removal and install twice

Resolved! I need help with a return for an item that didn’t get delivered to my customer please.

So I shipped a card to a buyer. Nice guy and was easy to work with. I might need to refund him money because his package hasn’t moved. I haven’t got the funds yet so when I give him his money, do I get to use the money he paid and some of mine to cov...

"Your case is on hold"

Almost a month ago I ordered an item from a seller. It was significantly more damaged than described and depicted. I requested a return for being not as described. No response from the Seller. Asked eBay to step in. They sent me a label and I shipped...

ebay helped a fraudulent buyer scam me out of $800

i had a buyer buy a digital camera from me last month. the buyer received the item on jan 24th and opened a return on feb 7th with the reason didnt fit. the buyer printed the ebay return label and supposedly shipped something back. on feb 10th the us...

Resolved! HELP with order #09-11270-50944 defective part

I am following up on the defective part for my Mercedes. We were conversing back in December and I answered all your questions and provided photos and fault codes that you were asking for. I expect either a refund or a replacement part that is not de...

Resolved! The case was closed But I don't know if it's in my favor

Helloa buyer opened a case for me weeks agonow it is closed like thisThe case was closedeBay Customer Support has made a final decision.eBay Customer Support has made a final decision.We closed this case since there's been no recent activity. You don...

Buyers who take advantage of returns.

I encourage more sellers to report buyers who take complete advantage of ebay's return policy. I had one recently who lied as I had proof in my pictures. They know that if they say any little thing (even lie) ebay will have the seller pay return ship...

Conflicting Info On Listing. Can I Return or Not.

Can I Return or Not???I ordered a pair of "Authenticity Guaranteed" shoes i purchased on eBay. I want to return the purchase for a refund. Reached out to seller to cancel the order less than 24 hours after purchase. Seller says its impossible bc ther...