help

[promanovsky]

Hello, I bought perfume oil from the seller. when the oil was delivered .I have developed symptoms of COVID19. I stopped sniffing and tasting food . when the oil came, I didn't smell it . I had COVID19 . when the illness passed, I began to smell . but I already wrote a bad review . what should I do? how to cancel a bad review . ? I feel guilty . sincerely, Pavel

[rebell45]

Sorry to hear that you caught the virus, glad you recovered.

If your feedback is less than 30 days old, the seller can send you a revision request from this page:

https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102

You will need to respond to the request within the time frame specified. In your case, he'll have to send a request for each one that you left.

If it is past 30 days since you left the feedback, all you can to is add a comment to each one, go here:

https://feedback.ebay.com/ws/eBayISAPI.dll?ReviewFeedbackLeft

[dhbookds]

brian@ebay 

This guy left 10 negs for the seller.......and is admirable in trying to correct what he did, but the seller can only request (?) feedback revisions.........any way of helping with this? 

Certainly should fall under protecting sellers from Covid consequences.......

@promanovsky   glad you are ok........and thanks for being a good person...........

[brian@ebay]

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@rebell45 wrote:

Sorry to hear that you caught the virus, glad you recovered.

If your feedback is less than 30 days old, the seller can send you a revision request from this page:

https://www.ebay.com/help/selling/leaving-feedback-buyers/disputing-feedback-received?id=4102

You will need to respond to the request within the time frame specified. In your case, he'll have to send a request for each one that you left.

If it is past 30 days since you left the feedback, all you can to is add a comment to each one, go here:

https://feedback.ebay.com/ws/eBayISAPI.dll?ReviewFeedbackLeft

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@promanovsky the information @rebell45 provided is correct. You'll need to message the seller and request a feedback revision from them. This is the process that'll have to be followed in this situation in order to change the feedbacks.