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Current and resolved technical issues - updated as of 2/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Offer" Amount Added to my listings?

I have carefully made sure that I do not have the best offer function on. I have gone in and checked auctions and it's been turned on, I turn it off again. Why is it being turned on and how can I stop that? If I wanted to entertain offers, I would tu...

Ebay Checkout Issue not Connecting to Paypal Undefined Spinner

Hello,When I try to pay something with Paypal, after enter my login/password, I got an undefined spinner connecting to Paypal.I can connect me to my Paypal account separately.Can you help me please ? Nicolas

Order discount promotion not showing my other items

I'm not sure if I'm doing something wrong or if it's a problem with eBay. First let me mention that for all of my listings, I add volume discounts immediately as I'm listing it. (Buy 2 or more, save 5%...buy 3 or more, save 10%...etc). Now I have abo...

Can't Sign into Paypal to make a purchase

I want to make a purchase through Ebay. But when I go to check out the system freezes up after I enter my PP password and click enter.

Make an offer expire time won't work

Will someone please advise me why making an offer time expires in 2 days while I chose 12 - hours expire time from drop down menu . Now I will have to allow 2 days for the sellers to respond to my offers. is this a glitch happening on ebay somehow?

Tech issues as of today - Primaryily can't upload photos because the photo editor will not populate

I can't add a photo to an existing listing or a draft listing. The page loads with exception to the photo editor that just shows a spinning green circle like it is thinking or uploading but never completes. Also noticed that I can not end a listing a...

make an offer expire time doesnt work at all

Trying to send invoice and Recieving "There is some technical error, please try after sometime"

I am trying to send a buyer an invoice (need to remove shipping charges) so that he can pay. When I click on "send invoice" I receive the error "There is some technical error, please try after sometime." The issue has persisted for about an hour. Doe...

It looks like there's a problem with this listing. Session not found.

This the message I got, in red, every time I tried listing today. Can't get by it. I know customer service is out. Is anyone available to fix glitches?

Only 5 items in search

I recently started getting only 5 items (plus adds) in any search for any item I try to find on ebay. Needless to say, this is making ebay unusable. Anyone know what's going on?

Can't send invoices - technical issue - There is some technical error, please try after sometime.

After having no issue sending invoices earlier, I am now getting the message "There is some technical error, please try after sometime". Is anyone else having this problem?

Resolved! Product review is really a seller review. No report button?

I’m about to list an item that has a me star “product review” that is clearly a “seller review” but there is no report button anywhere. What is the process to get these addressed/removed? Thanks in advance.

Won't let me list or revise

Telling me I'm past my limit and won't let me list fixed price or auctions. Also can't revise it gives the same message I just upped my store a week ago so this isn't possible. Help

combined shipping invoice glitches

Is anyone else having issues with Ebay glitches on sending combined shipping invoices? I have tried for the last while but it keeps saying to recheck the error in "some time".