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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Customer support is terrible, need help please

Quick question if I could please, as I cannot reach eBay other than email, and I'm sure it will be days before I hear back from them. Their phone support is turned off and chat is no longer available so I'm hoping you all can help me ... Thank you in...

Errors on ebay since 3-19-20

I have been having problems with selling for almost a week. I lost one sale because I could not re-contact potiential customer through ebay system. Items are being arbritarily repriced and today none of my items have pay now prices. I did nothing to ...

First time in 19 Years Selling on EBAY, Zero Sales in 11 hours...

Ebay, please get your ebay paypal checkout issue fixed!!! I have more customers telling me they cannot pay with paypal and being I am not part of the new ebay checkout that is my only income. I have $2 Million dollars worth of merchandise on your eba...

Call us at 0345-350-3229 and mention security code

Does anybody feel stupid and left out by eBay so called customer support when you're trying to call this stupid number? I'm listing stuff since for ever on the same laptop, same IP, same usual "fingerprint", though eBay never "recognizes" me. They do...

Can an ebook put a virus on my computer?

I avoid ebooks like the plague. I took great care not to buy an ebook and yet, despite claiming paperback status, I managed to win an ebook on ebay. Uh huh. So I got the mail and clicked the link and got an ebook.I assume this is how it's done. A boo...

Categories not appearing

I just opened a basic Store and followed the directions to add a number of categories in the "Edit My Store" page. I have placed several books in some categories. However, the categories do not show up in our Store. What might I be doing wrong? Thank...

EBAY IF ANY TECH STAFF ARE READING THIS BOARD

If any one from eBay tech staff is actually looking at this boards reporting problems, why not post something so that people know that a multi gazillion dollar company can bother to have one tech on duty.

too much traffic on the site?

Yesterday I had a terrible time getting the community pages to load. Right now at 6am it works fine. So I guess it's not my computer, it's the site. I want to read and contribute more but it sure wastes time trying to access the site when it won't lo...

eBay site constantly crashing

In the last week, I am experiencing technical difficulties with eBay site. Webpage is not responding, not uploading or crashing, whereas, at the same time, other sites function well. Extremely hard to work with, do simple actions like search or listi...

eBay store suddenly not showing my listings except for 2. Anyone else experiencing this?

Hello, This is my first time posting on here! I usually have my Store and Hub at the top of my browse for quick access and with the Store just manage the featuring items now and then. It wasn't until now that I noticed my store is listing the 4 featu...

eBay mobile app for my Android phone Not working properly

Is anyone out there having this issue that only just started a few days ago. Can't seem to open or receive replies back from any Sellers either though my app, nor via my emails recieved by me from eBay making it next to impossible to operate in real-...

New to eBay selling!

How can I show Color, various types and discount for multiple items when checking out?

Message: You are not authorized to perform this action at this time.

Happens when escalating a return, asking Ebay to step in and help- after entering a reason and a message- AFTER the deadline date, I get the message "You are not authorized to perform this action at this time." One day, two days, three days. So it ca...

Seller is scamming people and i'm one of the buyers

Hi everyone I need help trying to get a refund because this seller is using fake tracking numbers and everyday keeps getting so many negative reviews and so you know the seller was at 99.7% when i bought from him. Now he's at 92% and declining everyo...

eBay home screen and other pages not loading correctly on PC

This is what the eBay landing page looks like on Google Chrome using a PC. I've tried Firefox and Internet Explorer on the PC but it's the same results. NOTE: eBay works completely fine on my Mac! Can anyone help?