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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay a mess!

Started getting orders for items I haven't carried in years and looked online and ebay listed I had hundreds of countless items for sale which I do not and also when processing orders today it wouldn't list what the customer ordered. Of course nobody...

ebay messages coming in code

I can't read my email messages from ebay buyers sellers and favorites watch lists. There used to be a choice to click on for "see in html" but that is gone too.

Receiving error "Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, "

Am typing plain text in my description. After clicking "List It" I get an error message stating that I have to fix the description because "Your listing cannot contain javascript (".cookie", "cookie(", "replace(", IFRAME, META, or includes), cookies ...

Resolved! MORE Search Issues ('More Filters' not Working)

Over the last week or so, during my daily perusals of saved searches, I've been having more and more trouble getting the More Filters link to respond. When I point the cursor at it, it appears to be a live link (pointer turns to the hand, link is und...

Problem with Accept Button

Hi. I received an offer from a buyer for an item I have listed. When I try to accept their offer I get an error message that says 'Oops, something went wrong.' What am I supposed to do about this? Anyone ever have this problem?

Content was blocked because it was not signed by a valid security certificate.

The above subject is what I see on any listing including my own where the description should be. Everything else on the page is normal, eBay says it's from my browser but it's eBay. I have e-mailed them 3 times about this, they responded twice the sa...

Big Black Heart

I need help. When I go from my "Overview" page to view my store "Militaryandmore" all I see is one huge black heart. There's also a bunch of garbage below it. Is it me or is it eBay?

10 Days- Still cannot answer Messages

ebay, how long is this going to continue? It has been 10 days and I still cannot answer messages sent to me thru ebay inbox. Google chrome sign in does not help either.

Resolved! What does error 21920270 "Item Specific(s) from the product were used instead of...custom..." mean?

On "ReviceFixedPriceItem" i regularly get an error message 21920270 that has the long text:Item Specific(s) from the product were used instead of these custom Item Specific(s)... What does that mean?I do not get such an error on AddFixedPriceItem or ...

Resolved! Why error 21919137 "... Bitte laden Sie Fotos mit ...mindestens 500 Pixeln..." with big image?

At the moment (just today) i had upgraded some images in my database to have a resolution of sufficiently bigger than 500px. But when trying to place ReviceItem or RelistItem-API-Calls, i still get the same error messages saying something of "at leas...

Purchase issues

I bought two iPhones ,cases for the iPhones and screen protectors I paid for everything all at once and it only took out the money for the cases and screen protectors but not the phones but I got an email with the confirmation of my order and it has ...

The search page is mal functioning

The search page is malfunctioningWin 10 Firefox 75 64bit

Can’t pay for items

I want to pay for my auction items and eBay keeps telling me every time I put in my payment credit card or debit card that I need to choose another payment what is going on?

Unable to answer seller emails directly

I have been unable to answer seller emails directly for some time. I now have to go to a seller's item in order to contact seller. Has eBay changed the way a buyer is able to directly respond to a seller's email?

Unable to print labels for USPS Parcel Select Ground

Hi All,Is anyone else experiencing this problem? I am unable to select/print USPS Parcel Select Ground postage. I have had this issue with every item sold in the last 24 hours. When I sell items and the buyer pays shipping, I usually offer 2 shipping...