Report eBay Technical Issues

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Send Offer (to a watcher) Issue

I have a buyer who purchased an item of mine for $1.00 via the Send an Offer option, I typically end listing prices with 99 cents and then send offers ending in 98 cents, so I can easily tell if the item was purchased via the list price or an offer. ...

eBay keeps lying re. transcripts, "A record of this chat session will be sent to your email address"

Pasted chat session (pasted directly from browser chat window): (I've got no problem with the service I got from Ratan, but eBay keeps lying.) elvey12:30 PMMissing transcript. Rep RK12:30 PMWelcome to eBay live help! My name is [RK] [brackets indicat...

Parcel Select not appearing as a choice when printing label

I just tried to print out a label using ebay for a sold item, weight 3 pounds, normal dimension box. Although the buyer selected parcel select as the shipping option (and is the option I give to ship my items), it did not appear anywhere as a choice ...

Lack of notifications here.

Hey I’m noticing that sometimes when other members quote me and include the @ page of my name, I don’t receive a notification saying that “so and so mentioned you in so and so” post. Sometimes I get it, other times I don’t. Is that happening to anyon...

Obtaining a List of My 2018 sales information

We received a K-1099 (sales results for items sold and paid via PayPal) this week for our 2018 sales. Until receiving a notice from the IRS, I didn't know that Paypal contains a message of the K-1099. I need to find out where or how I can obtain this...

Have to issue refund, but money never went to Paypal account. No way to get a hold of Ebay

Not sure how this is supposed to work. I don't have the money to give the refund, as it's still being held in Paypal. After this experience I'm going to not use Ebay anymore after 20 years of having an account. Not sure how a company can do business ...

Can not get real help!!

I have tried uncounted times to get help. The ebay phone reps reps keep either hanging up or leaving me on hold for 30+mins or longer. I have not been able to use my system since wed.They initially said due to the storms give it until Thursday well i...

Photos

I am having problems uploading photos. Anyone else having problems?

Preferences not passing over to new listings

I've been selling on ebay for 4 years without any issues with preferences. Today every new listing i make requires me to choose a payment option, add my PayPal email, and zip code. This is tedious to do to every listing, I just want it back to normal...

Technical Issue

I am having several issues with my account. How can I have my account checked for technical issues? Is there anything that I can do? 1) Listings not showing in store. 2) Slow sales3) Sold items showing active- this has been going on for several month...

Resolved! How do I clear an "old advanced search" that KEEPS PRE-POPULATING as soon as I Google eBay??

I need the "zip around leather portfolio" CLEARED from my "advanced search" browser box!!

Listings not showing up

out of 260 listing only 23 are showing, sometime it change to 11 & 0.. Please what is going on??Thank you

Need major help. Product received 2 weeks ago but still no payment from eBay/paypal

Had someone in the phone last two days promising that my funds would be released to me within 24 hours. It’s been 3 days and now 2 weeks since they revived the product. cannot explain how frustrated I am not to be able to request a call now or speak ...