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Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cannot Modify Vehicle Compatibility Chart

I haven't been able to edit the vehicle fitment compatibility chart for about a week now on any of my listings. Is there currently something wrong with it? I have tried different browsers and different computers and it is not allowing any changes to ...

revise your listing

page displays an item but has the 'busy' circle. Can't make any changes.

Guaranteed Delivery

I’m currently awaiting delivery of an item that had a guaranteed delivery date of October 20. The item didn’t arrive on that date, although tracking information shows it’s in the USPS system. The guaranteed delivery date presented by eBay is now alte...

subject changed on emails for saved searches

Yesterday, the subject line on email for notification of saved searches would have read "montserrat fdc, Stamps: 5 NEW!". By sorting my email notifications by subject I could see all notifications of Montserrat saved searches together - VERY HELPFUL!...

Mistake on Seller Shipping Example

There is a mistake on the example page about QR code shipping labels at the link below.https://pages.ebay.com/seller-center/shipping/qr-code-for-ebay-labels.html It shows the example package as being 3oz, 3oz, 3 pounds by 3 pounds by 3 pounds.

Resolved! Promoted listing impressions nosedived on Sunday

Since Sunday my promoted listings impressions have dropped dramatically. I was getting 100,000+ impressions per day to since Sunday about 15,000 per day. I contacted ebay via chat and they said it was a glitch and my impressions were in fact NOT down...

Server is down?

It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages."I have a damaged product and just want to put in my return/refund request! I can't do that until its back up but it's b...

"Can't process payment" when checking out, even when not tried to pay?

What the hell is going on with ebay lately? I am trying to pay for my items and I keep getting error messages. As soon as I enter my "pay now" check out, I either get "we ran into a problem" or "sorry we can't process your payment" even though I have...

Is EBay down?

Is there any issues currently with the app? 10/21

Purchases are not going thru!

My security code refuses to save on the card I put in as my payment method. Paypal isn't accepting it either, or it flat just doesn't work. Any solutions? I have tried removing and readding my cards, resetting up PayPal and even using a different bro...

Store Inventory Count Keeps Changing for No Reason

Hi all. Here's a strange thing I'm noticing when I visit my eBay store page and look at the inventory count number (i.e. 1-48 of 1,141 Results) at the top of the page. After I refresh the page in my browser, the number of inventory changes even thoug...

What did ebay "Fix" Now?! Page Headers that Drop Down as you Scroll are Screwing up Rendering!!

On Search Pages and Seller Hub Pages there is this new(?) page header that drops down as you scroll - They are so clunky and poorly programmed that they run about half the speed of your scrolling and by the time they catch up to where you are the pag...

Feedback option gone

Hi, the part where I can usually leave feedback for buyers & sellers has gone, so I can’t leave any. This is on the ebay app, which is all I use. Does anybody else have this, or know how to fix? Thanks

Cannot see ended watch items.

Updated and that option is gone. The ended list is there but it is blank.

Ebay changing my settings with automatic relisting and not telling me

This has happened a couple different times now, settings will be changed on my listings after an auto-relist without my knowledge or consent.The first time it unchecked the "Require Immediate Payment with Buy It Now" and I didn't find out about it un...