Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

ebay.ca getting consistent "We ran into a problem. Please try again later"

ebay.ca getting consistent "We ran into a problem. Please try again later". Have to try up to 20 times before getting online. Have tried multiple different browsers..... same result. Please help

fast'n free and guaranteed delivery not showing on listings.

i qualify for fast 'n free/etc. if i clear all cookies and log off and look at my listings it shows my listings as fast 'n free, but it's itermittently showing this. when i log in it no longer shows fast 'n free, or intermittently shows fast 'n free....

purchased items

I wish to go back in my purchases further than what shows on screen. How to look back to an earlier date?

Updating Link to Web Store

Hi there, the only online instructions for updating a web link after a store name change don't work. Does anyone know how to do this? thanks

FIrst Class shipping only allowing 15 oz and less

USPS First Class is 0 to 16oz and now it is giving me a listing error that it has to be 0 to 15oz.

My listings are not appearing in Ebay Search

I know it takes up to 24 hours (or more) for a listing to show up in search results, but these items have been listed for days and some weeks. I have 713 Active Listings, 117 Out of Stock, and so that leaves me with what should be 596 Active Listings...

Can't Access Saved Searches

Is anybody else unable to access their saved searches? Ebay keeps telling me that the page can't be found. This has been going on for a couple of hours now.

Purchase History Page not working

Other pages work except purchase history.

Why did I get charged seller fees when I have 44 free listings left?

I've heard this happened before. I've already used 6 of the standard free monthly and all 200 of the LIST FREE offer. My Overview says I should have 44 free left of my monthly 50.

Removing feedback requests

Hello Fellow Sellers, I'm still fairly new and have run into a problem. When I go to leave Feedback, there are a couple of items on the list that no longer have registered users. I also have one item that the buyer cancelled the transaction. There is...

EBAY Froze my account for no reason

Im new, trying to sell a few things to makes ends meet. Post a few items. a couple of books and a collectible. Nothing bad just old history books and a Bauble.. They said they needed to verify me. I already had setup my pay pal, filled in all my info...

pesky Amazon Assistant

I am sick and tired of having to deal with that pesky Amazon Assistant link that continually covers up the search block for recently listed, etc. how do I get rid of it forever?

Technical Issues listing an item

Dear all,I am trying to list an item to sell, and when I go to list the item Ebay says that 'We are having technical difficulties' and I cannot list the item. Going through Customer Services gets me nowhere unfortunately. I am new to this and I think...

eBay Pages not loading properly

I haven't been able to access eBay for about a month now. The pages are not loading. I have a DELL and HP laptop using both Chrome and Internet Explore browsers; the eBay pages look like a word document with a bunch of hyperlinks. Is there some kind ...

Outsourcing Results In Customer Service/Support FAIL

After 22+ years as a selling and buying member of the eBay Community, I have ... as other members have ... experienced numerous "changes" in the way things "work" (or don't work) here on the eBay platform.During this pandemic, eBay has TOTALLY FAILED...