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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

iphone 5 ebay app update fails

I cant open my ebay app on my iphone 5. It keeps telling me i need to update but the update doesnt work. Apparently requires IOS 12. No longer able to use this phone to do ebay. Am i the only dinosour having this problem? Called ebay, was informed th...

Scammed and eBay found in favor of the Seller.

Ebay is complicit in helping this seller commit multiple frauds. Once the item is sold, the seller somehow obtains a UPS tracking number for some other package for some other buyer in the same city as their ebay buyer. The seller then enters this tra...

Marketing Tool not working

Hi, for months now I have not been able to use the marketing tool. When I click on “marketing tool” it sends me back to eBay main page. Could somebody please let me know how I can fix this problem. Thank you

AppGallery

Hello, I don't no if this is the correct place but when it will be possible to access the app by the appgallery? The solution offered it's not 100% functional. Please I want to no if continue or quit from eBay. Sorry for my English.HMG

Resolved! eBay’s copy and paste responses are useless.

I don’t want help. I just want to shame eBay. I asked if I could edit feedback I left for a seller where I mistakenly left an incorrect statement. (I already know to reply to my own feedback and ask the seller to start a feedback revision.) Clearly, ...

Possible bug on Seller Hub

For the past few days the 'Awaiting Shipment' is off by 2 on the seller hub main page. When I go into the detail the listing of orders awaiting shipment is always 2 less than on the main page. When I've shipped all orders it will still show 2 on the ...

Resolved! Error for sellers shipping worldwide

For all US sellers shipping worldwide, Ebay have set your shipping destinations to exclude a plethora of destinations without your permission. this includes many European countries.This means that you are missing out on bids, as anyone from the exclu...

Only display items that can ship to my country

Hi, I specify my shipping country and zip code on top of the search page and type in my query: Plenty of items appear in there, and when I open them, it says "Does not shipping to your country": I'm hereby kindly requesting you to add a checkbox to t...

Gotta "verify" myself EVERY TIME I log in now?

Been a member 12 years. Whats the problem?.ca doesn't do this.

ebay browser not working

HiI didn't check ebay during the last two months, but when I looked up this week the browser is not workinghow can this be resolved

"My Ebay Summary" Recently Viewed Items Problem -- Firefox / Windows XP

The "Recenly viewed items" sidebar displays items i have NOT viewed -- ever. Loading the "Recently viewed" sidebar tab loads items i HAVE viewedand NOT the irrelevant items. After clearing all recently viewed item thepopup displays "You haven’t viewe...

ebay app google chrome download for chromebox

eBay Will Not Allow Us to Close Our Account

It has now been 2 months since we first attempted to close our eBay account on April 14. Received multiple messages from Customer Service. Have talked on phone with Customer Service. And yet we still have not received the $53.25 refund we are due. An...

Attempt at checkout fraud by a seller or Ebay

I purchased a stamp and immediately went to my cart topay for it. My cart contained two items: my stamp andstamps from another seller. Those stamps were not inmy Purchase History or in Unpaid Items since I had notpurchased them, but they were in my c...

A LISTING PROBLEM

For 2 days I have been trying to list a native American Navajo sterling silver/Fred Harvey era pin. I was aware of the rule with certain item before I listed it,but knew if I made a mistake it would let me know,BUT this is insane!!! I have worded it ...