eBay Help
Report eBay Technical Issues
If you experience a technical issue on eBay, we want to know. Share your experience here.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Start a conversation

Seller Update: January 2025

Kick off the new year successfully with our latest updates.

Find a Seller Meeting in your area

Connect with eBay sellers in your city.

More Knowledge. More Possibilities.

Seller Center has answers you can trust for all your selling questions.

Announcements

Click the image above for the latest Announcements from eBay.

Play Pause

Forum Posts

Start a conversation

Unable to send offer

When I look at an offer request and try to send, I get an error message saying that the offer can not be submitted... how do I correct this?? 

F251FFF4-6C9A-4AEC-A95C-E34B8234BE35.jpeg
User avatar by • Rising Star
  • 367 Views
  • 2 replies
  • 0 helpful

Ebay bucks

When i go to my ebay there isnt anything about ebay bucks or my summary. I tried logining into the Canadian site still nothing shows up. I've tried to uninstall and reinstall. Ive tried the desktop version. I posted a picture of what my screen looks ...

Bug: seeing someone else's "Recently viewed" items

I am not looking for help, I am only reporting this here since I can't find any official way of reporting bugs to eBay. The bug is, as the subject says, that when I go and view "My eBay", it's showing someone else's "Recently viewed" items on the lef...

Resetting my password

For the last 2 days I have received emails from eBay (supposedly ?) stating that I need to “confirm your identity to access your account “. I am trying to figure out WHY I’m getting these? I’ve never had to do this before. Now when I try & log on it ...

User avatar by • Adventurer
  • 332 Views
  • 1 replies
  • 0 helpful

Why my Shipping Discount Promotion never applies to the selected item?

For example: I'm at the Seller Hub, so I go to the Marketing tab, click on Promotions, then I click on the Create a promotion dropdown menu and then on Shipping discount (http://cgi1.ebay.com/ws/eBayISAPI.dll?ShippingPromotion). There I set the minim...

Screenshot_1.png Screenshot_2.png

Unable to return refund to seller via paypal

I received an item that had been delayed in shipping (case request# 5229827560) and was provided refund by the seller. When I tried to return the refund with PayPal by sending money to the seller, PayPal didn't recognize the seller name. I tried all ...

View Count has disappeared

Has anyone had any issue? Thus just started within the last couple of hours - almost right after I listed an item for sale. Shows watch number but not view number on all items listed.

User avatar by • Pathfinder
  • 514 Views
  • 9 replies
  • 2 helpful

error message on file exchange

I was wondering if anyone could help me, I am trying to use the Ebay file exchange to help me keep up with stock, but everytime I down load and change a stock value and upload, when I check the error report I get the messages "warning" "21919403" War...

Featured Posts

View all
Most Marked as Helpful Authors
View all
Top