Report eBay Technical Issues

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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Cant sell items on ebay

Ebays website is not working and it needs to be fixed i cant sign in on desktop version and mobile app doesnt allow you to sell items on mobile app.... foreal tho i thought ebay was better than that major disappointment

Ebay search on google serves up an ad that goes to malicious website and downloads a bat file

This link is first Ad. redirects to malicious site. using Firefox on linux PC. This could be dangerous for Windows users.!!!!!

listings are not showing uo

It is now 4 days that 23 out of 260 listings show. also that number 23 change every 5-10 minute one it was 0.. they keep saying they will call 24-48 hours. Ouch what the heck is this legal I mean they are causing me lost of wages and hardship!! Help

duplicate fees for same listing

how do i get duplicate listing fee's reversed? what number do i call ? I see many have had this issue but not sure of the process. Any details are appreciated on how to resolve.

October 5th, My Saved Drafts Suddenly Will Not Open

While in the middle of creating new listings today, October 5th, from my saved drafts, I suddenly started getting this error message while trying to open any saved draft in order to list it ... "Something went wrong ... try again". It seems that this...

All Selling page

I do not like this new Seller Hub business. I want my old all selling page back, it was so much easier to handle my sales and I could delete them when they were complete and they also were deleted on my cell phone. Now they just pile up until Ebay de...

Trouble printing my labels from the brother QL-800 printer

Hello everyone!I am having trouble printing my labels from the brother QL-800 printer. The issue for me is after I paid for the label and hit print. I got this message "the paper roll in the machine does not match". The first time I used the generic ...

Delivery status not updating??

Anyone having problems with delivery status still saying dispatched after the items have been delivered

Resolved! There is some technical error, please try after sometime.

Hi,I'm trying to send an invoice to the buyer. After I click "Send Invoice" button, the next page shows this error message. I tried doing this with both Chrome and Internet Explorer but neither works. Help!

can not REPORT THIS SELLER Xrated full frontal male nudes!!!!!

Ebay system is not working. I tried to report the seller with two different browsers. NUMEROUS full frontal naked men exposed to public viewing. WTH is WRONG with your STAFF>? !!!!!!!!!!! I tried the computer-dead online assistant, I tried to report ...

Notifications of Paypal Payment Received suddenly not appearing in my email Inbox

After hundreds of Paypal transaction payments and years of normal "Notification of Payment Received" emails coming into my Inbox from service@paypal.com, suddenly, after eBay's "Sale Confirmed" email shows in my Inbox, the customary "Notification of ...

No notifications

Not getting any notifications and can't view payouts!

Adding pictures and selecting shipping

I have been trying to add pictures to a new listing but it only shows me pics from previous listings and does not let me select from my camera roll. Pictures shown in attached image are from two previous listings. I can’t delete them or select new on...

Hi my sold items and some with bids on have all disappeared I can’t get through to anyone

Hi there my unsold items have disappeared I have sellers saying they can’t pay I have items that have bid on them which have completely disappeared .camt get through to anyone at eBay presently

Bulk Shipping Tool not working

For at least the last 7 days I have been unable to adjust the amount of insurance I want to purchase when shipping an item through the bulk shipping tool. For example: I have an item to ship that sold for $500. It will be shipped First Class at a wei...