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Current and resolved technical issues - updated as of 3/25/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Packing Slip Missing information

Hello, Today I completed a sale of one of my items, and noticed an issue with printing of the packing slip. Almost all of the transaction information that would be placed on the packing slip, is missing on the packing slip. When looking at the "Print...

Shipping Options Not Saving in Listings

I offer Free Standard Shipping and offer the option of Priority Mail which is calculated and buyer pays for the expedited mail option. These options are not saving. I check the listing after I create it and see the options but then they disappear sho...

After clicking on ebay item in google search, I'm redirected to ebay "deals" page

When clicking on a link to an ebay item in a Google search, I momentarily see the item page, but I'm quickly redirected to the deals page. If I try to go back, it goes back to the google search page. If I click on the same ebay item in the google sea...

My eBay card didn't work

this eBay card I bought two days ago is not working telling me that the code is not an eBay code

Resolved! Cannot list an item

Cannot list an item. When I hit the list item button screen goes grey and stays stuck there. What's going on???

How to stop the email SPAM!?!

Hi guys, I've been using ebay for years and never had this problem, but I've recently started getting daily spam emails about new auctions for an item I searched (but did not mark as "watch").I've tried to go to the bottom of the email to unsubscribe...

And another error message

403 ERROR The request could not be satisfied.Bad request. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provi...

My eBay says Looks like this page is missing.... glitch at eBay?

Clicking on anything in my eBay .. purchases..selling... watch list .. ect,,, I get this error now..We looked everywhere.Looks like this page is missing. If you still need help, visit our help pages.Go to homepageeven going to home page says same as ...

delete recently viewed

How can I delete recently viewed items/browsing purchase history

Listings show the wrong delivery date (10 days later)

Hi, The listings show the wrong delivery date (10 days later). I checked the handlin time, tried to recreate the listings - it did not help. I contacted the support, they did not hear about such a problem, they transferred the application to those de...

error message - Something went wrong...

HI,I tried to create new shipping label and got error:Something went wrong and we were not able to generate the label.Is that happening for more users?what can we do?

Can't review offers

Since Friday, July 3, I have not been able to review offers on the eBay app. Please advise.

COVID19 Algorithm insanity ?

Tried listing an auction for a full pallet of sanitizing wipes, 630 bottles on a single pallet.The individual price for each bottle was 30% lower than ANY other similar product being sold on Ebay. So I am thinking this should go quickly - I am keepin...

Nearly 90% of my active listings don't appear i searching results.

Hi all, yesterday I try to manage a promotion and discover I can only add 96 products from my 103 active listings. Today I check it again and I can only add about 9 items from 103 listings, rest of them just saying "Item IDs don't match any of your a...

Wont let me pay for item

When I try to buy an item I won, it takes me to a screen that says " One or more sellers can't accept payments right now, Contact sellers for help", sellers said he is getting payments from other peolple?