Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unable to process cc or PayPal for payment in checkout process

I am having this same problem - unable to pay on eBay w/ cc or PayPal. It has been this way for 2 or 3 months. I have re-entered my info repeatedly, double checking as I go. My cc works fine on all other sites. I called Customer Service, got some con...

Boards on the Fritz Again?

What's with the boards today? I replied to a post yesterday in Buying Q&A but when I went back today, my post was gone. The topic showed 1 reply in the list today but there were no replies under the post. I replied again today, and now list shows 2 r...

Update: "Unexpected Error Occurred", "Closed for Maintenance" and other errors

Hello - There's an outage with Khoros that's impacting a large number of communities this morning - they're working on it urgently to have it fixed. Because it's intermittent, you may come across the red error screen or a Community Closed messages th...

Cant list with file exchange - got this message "An unknown error occurred. Please try again."

it's seem that i can list only 19 items and then i got this error "An unknown error occurred. Please try again."the files are ok becosue after i wait for 1-2 hours i can list again 19 items and than it's error again. i cant list like that , it's horr...

Website bug

I no longer see an option to buy any item, that section is left blank while the rest of the page is jumbled together. Has anyone else experienced this issue recently?

Link to Detailed item information is not showing.

I buy minerals. Used to be that when I did a search a link was on the page to detailed information about an item. The links are no longer there. Do I need to toggle something, or turn something on. If so what? Help please

Bidding

Yesterday and today, I tried to bid on twould different items and lost both because the bid would not go through. What is the problem!!!!!???

EBAY gift cards ONCE again not redeemable

In the future i've decided to just forgo your now entirely trash site in favor of others that actually reliably work. An Ebay GC i received with a gift ( now over 6 months ago , i've tried redeeming it at least 4 times since with no luck) is supposed...

Same item (from same seller) in different orders - can't open new request

Bought several (same) items from one seller. Because I bought separately (except in one order are two items) I have also different tracking numbers. Thought that I have to open separate requests. So, after opening one request I tried to open others t...

cant post a selling

When i try to post something for selling its saying me this Unfortunately, we're unable to verify your identity. To learn more, you can contact us and i did all verify things ?

watch list only will display one page

Also, when I click on "I'd like to..." (in my case, I want to find similar items)in my watchlist, nothing happens.Also, when I search for items, sort feature does not work.

Codless coupon "We couldn't find the promotion you requested for."

This was raised as an issue at 2018 https://community.ebay.com/t5/Technical-Issues/BUG-quot-Codeless-Coupon-quot-Promotions-Not-Working/td-p/28307585 It's still giving me that error after I create a codless coupon for 1 product Help

Temporary suspension - Account

Dear All, "Your account has been temporarily restricted. We’ve sent you an email with information on how your account can be reinstated." I got this message through email and ebay messages. There's a link but it goes directly to the seller items page...

When removing a seller with adv. search, I get zero results left

I am removing a seller by using the advanced search option (excluse seller) and then the results are all gone, the page is blank. I cleared the cache 2 days agoThere is more than this seller that sells the items I'm looking forThis is not good ! Why ...

Confirm Bid on ebay iPhone app not working

I just tried placing a bid on an item with about 25 seconds left on the auction. I entered my bid, which was higher than the current bid, and pressed the "confirm bid" button on the app. The button would change color to a lighter blue, which makes it...