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Current known technical issues - updated as of 04/18/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Unusual Random Photo Uploaded To My Pictures While Listing

This morning I was surprised when I uploaded the photos of my item which is a pair of shoes from my computer to my listing, I found an unusual photo which I did not take from my camera ever. I saw one seller also has the same issue in the discussion....

stuck in classic mode want to switch back to new mode but mode just says SWITCH TO CLASSIC VIEW

Why am I being charged listing fees suddenly when it says I have 23 free listings left?

I came home today to my email full of uncharacteristic emails from ebay. One says that they automatically relisted one of my items and I don't recall putting any of my items in an automatic relist category. Given that it's charging me fees now (more ...

BUYING MALFUNCTION

I can't pay for a purchase. I keep getting !One or more sellers can't accept payments right now. Please contact the sellers for help."

PROBLEM TODAY WITH EBAY BULK SHIPPING PRINTING WRONG TRACKING NUMBERS AND ADDRESS ON THE LABELS

I had encountered today a problem with Ebay Bulk Shipping. When printing the labels out the tracking numbers did not match the tracking numbers posted on My EBay. I had to reprint all shipping labels that were wrong. Also there was some errors on the...

Discount code.

I have recently been offered a 10% discount called “PACKUP10” by E-bay.I met with all the terms and conditions but my purchase based largely on the attractiveness of this offer was not credited with the discount.On complaint to E-Bay I was informed t...

gift card balance checker

so I have 16 gift cards with 500 total on them, but when I check they all show 0. ive checked the same ones before and showed the balance. is anyone else having this issue? thanks in advance

Shoppers Need Better Filters

As a shopper, I would appreciate the ability to filter out reproductions and international sellers. Searching with keywords such as genuine/original/authentic still result in pages of vintage style. It is frustrating and likely killing sales for thos...

Problem printing shipping labels

Anyone else having problem printing shipping labels? I haven't been able to print labels last 2 days. Error message: Error creating label: Label could not be generated. Internal error.

Seller Hub Issues

Called over a week ago, letting them know the seller hub isn't working. Checked again today and still not working. I also received notification my pictures were not of quality. I asked why suddenly there are issues when my pictures are all over 1,000...

No Buy It Now listings when I search ALL LISTINGS

The last several days, when I search under the "Ending Soonest" ALL LISTINGS Tab, the search only shows Auction Items or Auction Items with Buy It Now Options. It does not show any BUY IT NOW items unless as a "Sponsored" item. I wondered why with 84...

change header problems

I change my header to the new one, but when I preview it, it shows the old one is still there. it won't change even though it shows the new on in manage my store.

Examples of why search engine is broken. (Sorry for the long post.)

Ok dragging my feet, and decided taxes would be more fun. The following is information that you have requested @Anonymous along with being requested for my town hall question. I am running Windows 7 Ultimate x64 with Firefox and adblocker for these r...

Worldwide Shipping Exclusions bug - Ebay verified

For those of you who suddenly have tons of international shipping location exclusions added to your live listings, ebay just confirmed to me that this is a bug they are "working on". You may also find that if you EDIT any of your live listings, and C...