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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is Ebay putting items in the cart?

Hmmm....strange. I was at the thrift yesterday looking up the listings on Ebay for a pack of CDs. I didn't buy it, I didn't do anything to the listing. But today Ebay wrote that I left something in my cart....WTH? "You've left this in your cart". Is ...

list of followers

for some reason the link to my list of followers is not clickable for me to get access to it. I have 22 followers in the list. does anyone know why I can't get into it. Thank you

Resolved! Need to Open an UPI Case-New Glitch Not Letting Me

Every time I click on the "resolve a problem" line in the drop down menu, it asked me to sign in. I did. Then nothing but same sign in line, over & over. What is this nonsense? A cute new glitch of some sort!? Any help appreciated. Would be nice to k...

eBay Payments Page isn't working

Currently when I go to the Payments Page to see my pending payments it times out and results in the following error: This page isn’t workingwww.ebay.com is currently unable to handle this request.HTTP ERROR 500

Seller Hub "pencil" to change qty etc not working?

This is a pain.Having to actually open each listing to edit/revise. Typical ebay. Give us a "new enhanced" function then when we get used to using it they break it.

When filters will be back?

Does anyone know why any filters can't be applied when I try to narrow the search for clothing ( size, length, brand) and shoes? It worked just fine until few days ago and this issue makes e-bay impossible to use because one cannot click 1000 product...

Refunds aren't working?

I have a customer return and a refund I need to process and I get an error. Is anyone else experiencing this? Thanks.

Seller Hub Reports Failing

Tried 5 times to run downloadable reports via Seller hub and each time the reports "Failed" Also could not change the type of report. Dropdown menu isn't working.

Part of my 8 step Login is phony ... not surprising ...

I recently posted a thread on the 8 step login process I have to go through ... it's about 25 to 30 seconds worth of point, click, captcha (2), slide, point, click, etc and the last step WAS a reminder to register for Managed Payments ... that one se...

PICTURES NOT APPEARING!!!

I've nearly 200 listings up. Pictures are not appearing in most. Re-uploading them is not working. If I re-upload fewer appear the second time. I have cleared my cache. This is nuts. No wonder little to nothing is selling.

Ebay selling fees paid but not showing on invoice.

I made a one time payment on ebay for my seller fees via paypal and it went through using echeck but still shows that I owe $379.26. I paid on August 16th. It says cleared on paypal but on the invoice it still says that I owe those fees.

Resolved! Anyone else having trouble relisting?

Try to relist an item the screen go's grey and the magic circle of working keeps spinning? What's up?

Can't get to payment page

I need to make two payments, but when I click on Checkout, I just get the spinning thingy and it never takes me to my payment page. There's no error message; it just doesn't ever connect with the page where I can submit my payment information. I've b...

SCAN FORMS STILL NOT WORKING

Why oh why can they not fix their own applications. Ever since I was forced into managed payments- scan forms will not generate!! My PO requires scan forms! When you click on generate scan form it goes around and around and says no labels were genera...

search issues

If I'm searching randomly Ralph Lauren shoes or Tommy Hilfiger shoes, I am able to search via shoe size. However if I search via a seller (specify a seller, ie. bobbibrickaboutique), and if I'm searching Women's Clothing "Dresses" the search will not...