Report eBay Technical Issues

Forum Posts

Sorted by:

Current known technical issues - updated as of 9/11/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Purchase history gone

Hi, I have just checked my purchase history and anything pre 31st Dec has disappeared. I need it to go through my business invoices. Please help.Liberty

Print Postage labels and invoice page not loading

Any idea why the Print postage labels and invoice page does not load, it just hangs with a blank page???

I can not upload what I'm selling on ebay, but can see everything else.

I haven't been able to see what I'm selling for the last 4 days. Also I can't open messages or go to my account. Everything else on ebay works fine and I was able to buy a few things within this time. I called ebay everyday and it looks like they can...

Technical support

How can I solve my problem if no one answer me?On august, 30, I bought these iten:"UVZ1E472MHD condensatore elettrolitico THT 4700uF 25V" - 10 piecesSeller: telstoreit (40982)Order number: 05-05653-75768Paid: EUR 40,13 I never received either the pro...

Getting "Enter A Verification Code to Continue" repeatedly

I keep getting this prompt at random times while using eBay. This forces me to answer a security question and then enter a code sent to phone/email. I have not cleared cookies or used a new browser, and I haven't even logged out. Not sure how it impr...

I can not buy

I cannot place an order. Write all the time- An error has occurred.

Check out will not allow me to pay for item

I have purchased an item after being offered a discount by the seller but when i go to pay all i get is the message. "Something went wrong. Please try to check out again" . I have tried a different browser but get the same message. Any ideas?

Can't list items for sale?

There is a new look to the 'sell an item' page, but it won't load properly on either my PC browser or my phone. Most of the page appears as blank, and the command buttons are all greyed out. Is this a technical glitch?

Paypal not working on ebay

I tried to buy 2 items today, but both times the link to pay via PayPal did not work. PayPal itself was working fine. I will not register my bank details with eBay. So if this isn't resolved I will cancel my eBay account. I can't see that registering...

My ebay Bucks for Period ending December 2020 Disappeared

When I checked last week, I had ebay Bucks coming my way for ending December 2020. When I looked today, January 2, 2021, there are no bucks, no email from ebay about being able to use my bucks starting January 3, 2021 (off topic, but why does it take...

Can't recover a password

I had some computer issues recently and in the process lost the browser-saved password for my posting account. I tried passwords for my buying and selling accounts and some variations of thereof, nothing worked. No biggie, I though, I'll just reset i...

unasked claim upgraid interference by ebay ('ask ebay to step in')

ebays is upgraiding claims ('ask ebay to step in') (in name of the buyer) about items not received, without premission from my buyer or me. this hapend serveral times.when i ask my buyers if they upgraided the claim, they saiy they have not. ebay ste...

Promoted listings

Called yesterday and it took THREE times to reach someone who was smart enough to check. It appears that the function to allow promoted listings is having an issue for some of us.

Ebay Store Sale promotion not working?

Hi all, On my selling account, I'm having an issue with my store's shipping discount promotion not working. The promotion is set to start immediately and it says it's active, but when I go to my listings for the category it's not showing up at all. W...

managed payment overcharge

I just started managed payments a few days ago and went to my account today and noticed that they have my New activity not yet invoiced: at $238.00 and just the other day it was under $100.00.I calculate about $300.00 in sales so far for Jan. 15th in...