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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is bidder should pay to show my order list?

I was sold my item using auction. Today its end and 9 bidders bid it but I didn't see any thing "my order list" or "await payment" why didn't show its sold ? I think winning bidder not paid yet !

Been calling customer service and they refused to let me speak to a supervisor

Finally one CSA told me they were a third party company and not an employee of Ebay. Talk about a security issue!!!!!!!! I just removed ALL of my items for sale since PayPal likes to hold your money for no reason and they blame ebay and ebay blames p...

preparing drafts

I am having severe problems with preparing drafts. Whenever I prepare a listing and then move to createanother, the one I just wrote pops back to the starting form. Help!

Can't print out any shipping labels....eBay please fix this

Keep getting error message on shipping labels."Error Page" Its not you its us. Please fix eBay

Ebay payment link is not responding

Starting around 11:30 not able to view payments. Link is down

Offers to Watchers Issue/glitch Sept 30 2020

I sent two offers to watchers on 9/30/2020 that were accepted. No payment received. I then sent invoices the next day for the items. One buyer told me they had no idea how they could have purchased the book as they were not in the market for an item ...

URGENT Can’t find my eBay store

Please help, eBay suspended my account it’s now reinstated and I’m back online but I now can’t find my eBay store and the links to manage my eBay store have gone from the shortcuts on the sellers hub. I subscribe to the featured shop subscription & h...

Resolved! I can't login via Firefox Browser

Good day ebay community!After update Firefox to latest version 81 - I can't login using it.After putting login and password I just getting this message: "Access To Website Blocked".Look at the screenshot:http://prntscr.com/uq7amvI've tried to clear c...

BEWARE: Invoice Calculations with Sales Tax not correct

I have a buyer that purchased 3 items. I combined the shipping and gave them a revised invoice. The invoice charged sales tax on what the shipping WOULD HAVE BEEN, not on what I was charging them. I've now been waiting for over 45 minutes for a call ...

Resolved! Unable to send invoice on secure payment line

Anyone having trouble sending invoices? I accepted an offer this morning and when I tried to send an invoice received an error message:ErrorPayment information for this item can only be updated on the site on which the item was originally listed. To ...

Properly-sized Images Repeatedly Rejected for Listing

Hi,Anyone else having this problem?Yesterday & today when listing an item, the site flags correctly sized images (pixels and file size) with its popup screen and a large red exclamation point (!). After numerous tries - or several minutes' wait betwe...

search page

I see ebay took the liberty to up size everything . there's already not enough room on the pages . there are so many repeat items .Now the new search page is killing me . some categories have 1000's of items . now the new format only has 3 items per ...

Automatic payment update failure

I've updated automatic payment and tried at least 10 times last month and today to pay a one off payment, but none of it has worked? Help!

can't get a refund

problem I'm having us china want me to pay for postage, aint got the money to send it back, what do I do now with this broken item? Can anyone help?

Resolved! eBay printer preferences for shipping labels

Recently I had printed a receipt to PDF from a website and now every time I try to print a shipping label on eBay, it defaults to Microsoft print to PDF. I use a Zebra ZP 450 for labels, and it will not default to that anymore. Also, I have to manual...