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Current known technical issues - updated as of 04/18/2025
The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...
Pending Shipments and Prior Shipments, Unable to Access
Seller hub appears to be down. I am not able to access pending shipments or prior shipments at all. I've tried 4 different browsers and my phone, all of them are not working. I called and reported but the rep said he hasn't seen anything about it as ...
All day long
It’s not you.It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.
Watch list and Purchase History suddenly inaccessible on Chrome browser. Other things too.
Watch list and Purchase History suddenly inaccessible on Chrome browser. Other things too. I tried deleting cookies. Account still on Microsoft Edge.
Scan forms in bulk shipping have not been generating for days
Have not been able to generate scan forms for USPS pick-ups for several days in via bulk shipping.
Math is not correct in order details, packing lists, etc.
The math is not correct on order details and/or packing lists. On the order detail page it just doesn't add up correctly. In addition, the downloaded transaction report has the same error which makes it kind of tough to try to balance books. This isn...
Can't send invoice .. ' there is some technical error - please try again sometime '
It's been 'sometime' for quite SOME TIME now . . .
Resolved! Summary Not Working
Alongside Recently Viewed & Purchase History. Also unable to change photos in listings. Having to use the US site instead.
Thumbnails not showing on sellers listings
A new problem has surfaced. First 11 pics show on a sellers items list, after that no pics just a blank white square. I have looked for a solution for this issue and cant find one, I noted people have been having this problem since way back in 2012 I...
Items mysteriously marked 30% off within 24 hours of listing them.
Items mysteriously marked 30% off within 24 hours of listing them. We have checked the promotions we have and none were initiated between the time these items were listed and when they were found to be marked 30% off. 2 items were created from old li...
Deleted Drafts
HELP! 20 of my (comic book) drafts disappeared! How? Why? I don’t know, as this is a first for me! Is it possible to recover them ? It just happened in the last 2 hours, so it still might be possible before it goes into the Phantom Zone permanently. ...
Why are sales down so much?
Lowest sales ever and service metrics up. Why?
listings disappeared
Just checked my inventory and noticed about 6 items I have listed this month have completely disappeared. Also having trouble with iphone app, in selling when you click on active listings - sort - newly listed, its bringing up items I listed 3 weeks ...
EBAY SYSTEM FAILURES!!!
LOSING MONEY$$$The eBay up keeps updating all of our listings to free shipping after we have revised the listings multiple times. we have lost $7 for shipping on a $5 pair of swimming trunks and lost customers because we have to apologize and cancel ...
Service Unavailable DNS Failure Message
Anybody else getting this message when trying to access anything on the Ebay Website? I can't access my purchase history, listings, messages, or pretty much anything else. I tried another computer and it won't even let me get to the ebay site.
When scrolling down the search results, the search field appears, covering up the results.
Just saw this occurring today (since was not on yesterday). I do a search and get the results. Once I begin scrolling down the results; I get a new "area" that has in it:the eBay logo (a link to home), the search field with what I am searching for pl...
