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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Is this a glitch - 4 day free shipping

Posted 4 new items last night and checked on them doing an ebay search this morning. All 4 items claimed 4 day free shipping and when you click on the item it does not estimate a delivery date for the item between two dates but just adds 4 days. This...

My Business Policies have disappeared

Hello everyone, I wanted to relist some unsold items. I had to make some revisions with the shipping policies in order to add some new countries where I can deliver but I realized that this was not possible because all my business policies have disap...

Trying to send invoice and get .. Error message

I have been trying to send a invoice for several days .. And I get this error message .. ?? There is some technical error, please try after sometime.

Resolved! Replace Description in Bulk Edit tool. (Not Find and Replace).

Hi all I'm trying to replace the complete description in about 100 of my listings, with a new cover-all description. The descriptions currently vary a little bit so "find and replace" will be a hit or miss. I remember seeing a trick where you input <...

Waiting 4 hours for a phone call with a 1 min wait time?

I've been waiting forever for someone from ebay to contact me. I am also trying to contact them in the chat. My wait time in the chat is 1 min also. But i've been waiting for someone in the chat for over an hour. Anyone have an idea of whats going on...

Search from low to high price & shipping not working.

At the top of the page you can click the drop down to search different ways. I want to serch price & shipping lowest, it is not working. What is wrong with it? I have windows 10 lap top.

No notifications

I am not getting any sound notifications for selling or messages. Just quit working today

Phone App Seller Notification Display Bug

The Phone App notification for sellers with variation listings is shooting a notification that you sold every item you sold lifetime on the listing instead of what you actually just sold at the time the notification goes out. I use an iphone.

log in

How come ever time we log in it takes us to this URL pagehttps://www.ebay.com/ws/eBayISAPI.dll?SignInRTMMessage&ru=https%3A%2F%2Fwww.ebay.com%2F&mK=M_65093_C_42538&mW=-1&mH=-1&e=1&rqid=8e9acd301740a1b763d7bdfcffffffff&tk=AQAFAAAAMBRbhmaDyqt_kJ-olQtxH...

Firefox app for ebay

What does this mean? "You've exceeded the number of requests allowed in one day. Please try again tomorrow."

Another erroneous "Late delivery" defect.

Second time in as many weeks that I have to waste my time correcting an erroneous defect. Tracking shows label and delivery were on time but I get a defect anyway. What's going on???

Where did the fields go for shipping and return policies?

I noticed that none of my listings have the details we used to add. Not only are they gone, there aren't even any fields where we can add them. Did ebay do away with these, and are we supposed to just list in the item description all of our policies?...

JAVA ISSUE - Command-click does not open new window in Safari on Mac

Command-click does not open new window in Safari on Mac on eBay search results. It just open the link in same window. This works on any other web page of EBAY. It's only on the search results page Reset Safari cache, history, etc. with no change. Sta...

Suspicious account actvity

Hello, today as I was looking on eBay at iPhones specifically I noticed a couple of older iPhones for a price some one like me could easily afford. Then after I clicked on it the listing told me it had been sold. I then went back to looking and saw o...

Resolved! Top Rated Seller plus badge missing

I have been a long time eBayer and noticed that I am not getting credit for Top Rated Seller Plus and that my badge isn't showing up either. It shows I am top rated in my stats and have been for years yet no badge and no credit except for 21 of my 10...