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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Feedback option gone

Hi, the part where I can usually leave feedback for buyers & sellers has gone, so I can’t leave any. This is on the ebay app, which is all I use. Does anybody else have this, or know how to fix? Thanks

Cannot see ended watch items.

Updated and that option is gone. The ended list is there but it is blank.

Ebay changing my settings with automatic relisting and not telling me

This has happened a couple different times now, settings will be changed on my listings after an auto-relist without my knowledge or consent.The first time it unchecked the "Require Immediate Payment with Buy It Now" and I didn't find out about it un...

Resolved! DOUBLE LISTINGS!!

I went to bed with 1059 listings and woke up to 1450 active listings (with different prices!)! I suddenly have hundreds of double listings out of the blue. I called ebay and the was told there was a technical glitch and theyll take care of it in the ...

Listing page is not working properly. Trying to insert the gold content ie 14k, 10k, or 18k.

Technical tags are not working properly. Will not allow entering gold karat.

eBay Compatibility Chart Not working

This has been going on for two weeks now where the eBay Compatibility chart in motors has been intermittently working. But the last two days it is not loading up at all.

"Something went wrong and we were not able to generate the label" error since 10/16/20

I'm trying to ship an item via UPS Ground and I've been getting this error when trying to do so since Friday 10/16/20: "Something went wrong and we were not able to generate the label" (screenshot attached from "Ship your order" page). I've tried cal...

Coding error for user checkout

I write this here, trying yet another venue, to attempt to have the coding department fix a checkout problem I, along with other buyers have had attempting to get to checkout from cart. There's no problem actually paying when you can work around the ...

NO CUSTOMER SERVICE?

when i go through the tree and end up where there should be a call function it says customer service not up. i look on the board and its checked green. what the heck

eBay App Issues 1 Brand New, 1 been around awhile

The app has recently been updated so that when you add a pic it goes to a new screen with a “camera” button and a “search pics” button And an upload button; first issue it is incredibly slow and clunky, you press one and wait, thinking did I miss it?...

Is everything out of whack?

My sales notification bell shows 3 more than i actually have. On some ebay pages my feedback shows as "2568" and on some ebay pages it shows as "2569". I click on the "sellling" boards, i'm taken to the main menu. I just posted 3 new topics. None of ...

Download report function on orders page not working for 90 days

Hello everyone.I usually print our reports using the "Download Reports" button on the top right of the Orders page but it seems that every other option (last week, last month, etc) works correctly but the 90 days fuction doesn't work and my CPA needs...

There is some technical error, please try after sometime.

I have been receiving the message "There is some technical error, please try after sometime." everytime I try to send an invoice to an international customer. He purchased 7 different lots so im trying to combine so he can pay all of them at once. An...

Wonderful new glitch

Yesterday I had 2 different international buyers, buy items I only have GSP or Ebay Standard enabled for international shipments. Neither could complete checkout because I don't ship to their country.

cant pay for items??

I bought some things and I cant pay for them, ebay says paypal is not accepted and I must use credit card, when I do it says that they cant process the payment now, I tried my other ones and still the same...