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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Ebay Item Report Function Broken....

I came across some counterfeit items on eBay, and figured I'd report them as they're illegitimate and that's what you tend to do if you don't want others falling for it. Fake Chinese collector cards and makeup, yknow. Well... the Report function is a...

Promoted Listings Impressions Tanked

Hi guys, I've been stressing out over the last 3 weeks regarding my listing impressions. I subscribed to a basic eBay store and I put my store on vacation mode (not hiding my listings) on July 16th, since then my promoted listings have tanked as you ...

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Replying to messages

Is anyone else having trouble replying to messages? This started last evening and continues today? Not good for business!!!!

Resolved! Why can’t add pix to new listing?

I’m trying to create a new listing & can’t add pix?

Trouble in Book-Land….

Since Tue 8/18/20 at 16:00 CTNone of the Subjects in Books / A&C or Books / Non-Fiction seem to be working.I have tried all this in FireFox & Safari with identical bad results CATEGORY BOOKS / ANTIQUARIAN & COLLECTIBLE ( raw, with no subject selected...

Can't Stop eBay Message Spam

I'm at wits' end at this point. Since a week or so ago, for the first time ever, eBay itself started spamming me with multiple messages a day about content, promotions and deals I don't care about. I went to Communication settings, and unticked and u...

Volume Pricing Not Showing on Listing

I just started using volume pricing on my newest listings and it's not showing up on my listings. Any advice? Also, I'd like to just offer volume pricing for 3 or more items, but ebay doesn't seem to allow for that option. I need to start at 2 or mor...

Trying to Send an Invoice to Buyer but Get Error every time that says, "There is some technical..."

The message says, "There is some technical error, please try after sometime." I need to send out invoices and can't! It's been more than 15 hours now and I've tried many times to send the buyer the invoice. The purchased on an Accepted Best Offer. Pl...

Saved searches not working properly

Hello, I get daily emails from eBay with new results for my saved searches. However, since about a week some searches are no longer working properly if I use multiple filters. E.g. I have keywords with filters like "Records" and then "Classical"; the...

Variation Listing

I posted this on another board and someone suggested I post it here: Has this happened to anyone else? I have had a couple of variation listings. I'll get a message that something has sold, and when I go to ship it, I realize that I no longer have th...

Trouble loading ebay.com

Lately I have not been able to get into my ebay account when I go to ebay.com there are no pictures just letters and none working. Can go to my purchases or anything. Tried erasing cookies and stuff but almost every day it is messed up. Anyone else h...

Resolved! Can't buy

eBay message says I've exceeded my buying and bidding limit. I last bought something a few days ago and bidding on one thing. Never had it before. It asks me to click link for automated message to my mobile to get a pin to enter to clear the error. B...

Can’t print ups label choice is gone

I listed a pan it allowed me to put ups shipping. Not up more than a hour somebody purchased it. Print shipping label button does not come up. Went to notifications and hit the create label button only shows Usps and fedex no ups. When I click on the...

Resolved! I lost my default home page

Whenever I click "Summary" I get a nothing page. What page view do I need to see my listings, solds, scheduled, etc.?I hate the Ebay homepage views. There are too many of them. We just need ONE view, not dozens.

EBay Metrics

I sell lots of sporting goods itemsi have been told that the average defect rate is less than 1%my not as described is more than 3%. I know that all disappointed buyers check the not as described box in order to expedite a full refundMany electronic ...