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Current known technical issues - updated as of 04/08/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Anyone having trouble uploading photos, or is it just me?

With my sluggish internet I was just curious. I finally decide to list something, and I get the whirling green circle of doom when trying to upload pictures.

Spinning wheel of death

Still having problem on mobile devices on relisting items or revising them to loading forever and not doing anything. Works fine for me on my computer with windows 10. Maybe a conflict between Ebay's site and mobile devices. Not an issue with buying ...

EBay Product Catalog

Unable to select an item from the product catalog that matches the item I’m selling when creating a new listing or revising an existing listing. I can see that the item is in the catalog but unable to select. Since ebay wants listings tied to the pro...

Messages

I am trying to respond to a question on an item. I respond. Click send. Nothing happens. Been 12 hours.

So many technical issues - ebay needs to clean their act

DNS not working, awaiting shipments not working, customer info now working and this just this week. How long will this continue? For the public company, this is embarrassing.

Resolved! Unable to open messages in ebay

Have searched the forums and this seems to pop up A LOT and never any answer to it.Everything working fine until this morning. Using same browser (firefox). No updates.Nothing. I did reboot pc. Still same thing. I can see the messages, but, click and...

Cannot Start An Auction

Hello all. I hope you are having a fantastic day! Any help is appreciated in advance: I have a draft that is scheduled to go live Sunday @ 6PM PST.However, when attempting to submit the listing, I'm met with an error message Business Policies -- Requ...

vacation setting remains on re-listed items

A buyer changed their mind and canceled 7 items. When originally listed, the listings were on vacation mode, but obviously, I am not on vacation anymore and changed the setting in my store. When I re-listed two things happened:it re-listed with a qua...

Being charged "additional fee for high item not as described" in seller metrics yet I'm AVERAGE?

Don't know if this has happened to anyone else, but this has been quite frustrating. I am continuously being charged an "additional fee for high item not described rate" in my return seller metrics, yet my rate is 0.87% and AVERAGE. I have spoken to ...

Can someone help me ebay is not talking calls

Hello, I just posted some more product and there’s a note on the top of my page in yellow that I’m on vacation. Can someone help me get rid of this. Have no idea how it was put there. Thank you

Active listings, unable to end my listing.

This is the message I get when I try to end my listing on active listings. I no longer have the product anymore. I need to end before someone buys them and I get bad feedback for being out of stock."We were unable to process your request.We are sorry...

eBay Server is down - 9/2 10:15 am eastern time

I have been trying to access my orders waiting to ship for about an hour now. eBay is a total glitch fest. Have to reload the site continuously but still get the "unavailable" notation on Seller Hub. After numerous tries I get Seller Hub to look like...

sizing menu missing

It looks like there's a problem with this listing. The item specific Size Type is missing. Add Size Type to this listing, enter a valid value, and then try again. This shows up when I want to list an item. But the sizing drop down menu is missing so ...