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Current known technical issues - updated as of 04/28/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

"Recently viewed items" not working.

"Recently viewed items" not working. Anyone else have this issue? Solution? Thanks.

Messed up picture orientation

For the last month or 2 I've been having issues with pictures of product that I send to customers. We sell a lot of used auto parts and customers frequently ask for more pictures of an item. When I take the picture and send it to my email, all of the...

Invoicing

When trying to send invoices, keep randomly getting the message "There is some technical error, please try after sometime" with some invoices ? Unable to combine and send invoices, Not happening on all, its hit and miss

store issues

Hi My store isn't showing my active items..any way to resolve this issue? greets

Can NOT Buy

When I really, really want a postcard I use eSnipe to bid in the final 6 seconds. I recently did NOT win 2 auctions due to eBay problems. The first item sold for $2.62 while my eSnipe bid was $5.55. eSnipe provided the following possible causes: - Th...

Service outage

System Status outage is checked Has anyone else checked their status and having same problem? I'm on the East Coast

“Exceeded the daily limit” error message

Hello all im currently getting error messages trying to log onto the ebay app since sunday afternoon? ive turned my phone on and off which has done nothing and also deleted and re installed the app which again has done nothing. anyone had the same is...

Problem Changing Shipper

Looks like eBay has changed the look of the page used for preparing (and paying for) a shipping label and it has some functionality issues for me. It won't let me change the shipper (and therefore the price) from USPS to Fedex or even UPS -- although...

Issue to access packing slips as international seller [eBay update glitch?]

Hi,As of a few days ago when I click on "Print Shipping Label" I am taken to a landing page that says "Sorry, you cannot ship this item.This item needs to be shipped from a different country website."However this used to land me (up to last few days)...

Can't send invoices

Had this issue last week...could not send out my invoices...so I waited hoping it would be fixed. Nope...auction ended for this week and I still can't send invoices. I get the error " There is some technical error, please try after sometime".

Unable to list Christmas decorations?

Hi,im trying to sell some Christmas decorations but can’t because I keep getting this message. Any suggestions? Thanks ‘We do not allow products marketed to treat or cure the coronavirus. If your product is permitted under our policies, you may relis...

Resolved! view numbers are staying the same for a long time, does this mean no one can see my items, no sales

Hi, have noticed the view count stays the same in my ebay selling page and has not changed for almost the entire auction, ( this has been happening , for a few auctions now ) I assumed it would resolve itself, do I need to call in and have this fixex...

Custom Label (SKU) missing.

The Custom Label (SKU) is no longer printing, and the option to enable it is no longer on the new Managed Payment create label page.

Mobile App Deletes Size Type, Size and Receive Best Offer Checked Box

I create my original listing with my laptop, save as draft and then add pictures using my iPhone. For a couple of weeks, I get an error message when I hit the list item button on my phone telling me I have not entered a size or size type. I have also...