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Current known technical issues - updated as of 3/27/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Resolve a Problem drop down menu is making me sign in over and over and over...

Buyer wants to cancel. Fine. I go to the drop down menu, "Resolve a Problem." It wants me to sign in. I already AM signed in. But, fine. I sign in with my password. And...same page again. Sign in. And again. Sign in. I clear my cache, I go to another...

Unable to create new listings!!

No response from server error message keeps appearing when I try to create a new listing.

Promoted Item Issues Again Like Last Month?

Anyone noticing their promoted items sales dropping off drastically today? I average 30 promoted sales a day, last month for 8 days (July 8th-16th) ebay had issues were it dropped to only 6-7 a day. Now today have only had 7 promoted sales. Here we g...

Templates: Any Issues Lately?

Has anyone had issues with their selling templates over the last week? A few days ago I was listing about 20-30 items. Halfway through, the template I use for hats suddenly starting charging $110 for shipping and switched to 14 day option to pay. It ...

my listings get randomly change to free shipping (seller pays)

Hi all... I have seen old closed threads for this issue but it keeps happening to me. Randomly a listing or listings I have posted get flipped to free shipping - and I price all my listings with the thought the buyer will pay so it dings me every tim...

Error message when uploading photos

I'm trying to upload photos. For one listing, it worked out fine by clicking and dragging. For the second listing, I keep getting an error message that my photos are corrupted. Same camera (iPhone, downloaded onto my computer), same photo session. An...

Enhancement request - unwrap multi-item listings.

Amazon has many advantages - quick shipment, good customer support, easy returns, etc.One of the main reasons why i still coming to eBay - awful, i'll dare to say idiotic search on amazon - thousands of items which has not even slight relation to sea...

Internal error message coming up when I try to print label.

I am getting a Internal error message coming up when I try to print a label today. Anyone else having problems?

i can't edit drafts

keep getting error message, anyone ele?

Can't saving draft listing .

It keeps spinning when I try to save the draft listing or submit the listing.

FedEx 2Day shippping, seller overcharged.

brian@ebay Did the discounts on FedEx 2Day expire or did one of your programmers screw up the rates sellers are charged again? Buyer selected FedEx 2Day, $15, which includes a handling charge. When I go to purchase the label, the cost is $16, not $13...

UPC CODE

I CAN NOT UP DATE LISTING THERE IS NO UPC BOX EBAY NO HELP

Login issues

This is driving me insane, eBay won't let me log in, why is this site so ancient and buggy?! I can't log in most of the time, sometimes the captcha or verification thing pops up, sometimes it just reloads the page after typing in the password. I've t...

Resolved! Paypal payment get lost!

Hi, few days ago I've sold an article. The buyer payed with paypal, the payment is shown in my ebay seller account.In the paypal account the money is not booked.In the ebay's transaction page the link to payment details doesn't work and leads to an e...

Resolved! Trying to use the "resolve a problem with buyer" link takes me to a page to log in, repeatedly.

Have a buyer who hasn't paid so I just want to use the resolve a problem link, but when I click it, it takes me to a page to log in to my ebay account (even though I'm alreadly logged in) and then when I click the "Sign In" link there it just reloads...