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Current known technical issues - updated as of 6/3/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Sellin preference

Why my selling preference not show up?

Resolved! Can't pay sellers for won auction items that are less than $1

I recently won a couple of items that were less than $1 from two different sellers. In both cases, I am not able to pay these sellers using my Paypal account or a credit card (I tried Visa and Amex). The transaction fails and I get the following vagu...

Can no longer access "My Ebay".

Can no longer access "My Ebay". Cant find SOLD listings so no way to buy label and ship.Ebay screwing the site up one "enhancement" at a time since 2008.

Issues With Account Summary - Current Balance

Hi Guys, I'm noticing my current balance keeps going up, but I don't see any new charges that reflects the increase. Is anyone else noticing the same problem with their account summary? I've talked to ebay several times about this and told me I have ...

"Saved searches" can't be added or removed

I'm trying to delete old saved searches and add a new one. When I try to delete the searches, they appear to have been deleted. But if you come back to that page, they're back again. I've tried on PC and mobile. I've also tried to save a new search f...

All quoted searches return zero results

Any saved search that contains any quoted portions, which always worked correctly, now returns 0 results even though there are results that satisfy it. If you remove the quotes, it works, though is not as selective as with the quotes, which was the a...

PayPal account limitation

Hi guysthis platform is not safe anymore Someone purchased my item on ebay but they got refund i lost my business and money i did not get it backmy Paypal account is not anymore availablewhat should i do?

Resolved! Can not find my selling items

my summery page not working correctly can not find my listings

RECHAZO EL PAGO

HOLA BUENAS DIASESTOY TRATANDO DE GENERAR EL PAGO CON MI TARJETA Y LO RECHAZAME PUEDEN AYUDAR

test

just testing since for some reason the board never lets me sign in anymore. Every click to sign in, it just pushes me into the homepage and I'm not even signed in. Am I now a perpetual guest?

shipping option

Ebay putting fast and free shipping option on my listing when I did not choose it. Garauntee a specific delivery date that I cannot honor. This happens alot over the last few months or so, editing doesn't work to fix it. Anyone else dealing with this...

ISSUES IMPORTING ITEMS WITH HUMAN FIGURE TO MEXICO

Hello everybody ,please be advised that there's a lot of issues and problems shipping collectibles , actions figures and/or items with human figure " as mexican customs " defined , a lot of stuff stuck and need to be returned using as final carrier D...

changes to my ebay homepage look

As of today, my homepage is white, all white, everywhere white!!! It's hurting my eyes. Is there a way to change the background color for this site? Actually all pages are like this and it's awful

Broken Store Icon

Go to this pagehttps://www.ebay.com/sch/inhawaii/m.html?item=193441372902&hash=item2d0a011ae6%3Ag%3AxAEAAOSwPRtekXAy&rt=nc&_trksid=p2047675.l2562 and click on the store icon........it's dead......... Could we please get it fixed?

auto-relist feature defaults to ON even when manually canceling an auction that has no bids

This is a really nasty feature. I had an item for sale that was automatically re-listing as expected each time the auction ended without any bidders. After a few rounds of that, and lowering the price, I put an end to the madness (or so I thought) by...