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Current known technical issues - updated as of 3/31/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

Help with Customize My ebay page!

Hello, I seem to have changed my Ebay page by mistake, I would like to have the top show the items I am bidding on. It currently states hidden. How do I make the items I am bidding on(with items ending soonest) to show up first. I want to change that...

Ebay splitting multi item orders into two orders

I have a buy 3 get 1 free promotion so I have a lot of 4 item sales. For months now Ebay has been splitting these 4 item (or more) sales into multiple orders. They say it's a known issue. This dings me for multiple transaction fees so it's literally ...

FedEx ground shipping not available

I can't currently ship with FedEx ground. It's apparently a known issue that they are working on -- I was added to the support ticket.

Unable to cancel order for 3 days now

@tyler@ebay@Anonymous Hi - I am getting a bit desperate at this point having posted in a couple other forums as well as doing a chat session with no answers yet. (SR# 1-276771651556) I have a buyer who ordered something by mistake and requested to ca...

No Sales Tax on printed invoices, discounts not shown

Folks, [I almost hate to complain about this given all the more fundamental problems kicking around, but it has bugged me for quite a while.] The printed invoice function is apparently no longer maintained. Sales tax is not shown on the invoice (notw...

Sale + Markdown not tracking sales

Hey all, I have a promotion that is active and making sales, all the edits are working (add/remove items, etc. . .). The problem is, it does not track that data in the promotions screen. The last sale I ran also did not track the sales. Am I missing ...

MY LISTINGS SEEM TO VANISH!

I keep all my listings on excel and know where all of my items are located when one sells. I know what date I listed it and record when it was sold. Why are listings (good till cancelled) vanishing 5 months after listing. Is there anything I can do? ...

Unable to list

Entered a dozen listing, move on the the next. Did a sell similar on a sold listing for what I wanted to list. Goes to the login screen, ok, fine. Then goes to a screen that wants to validate Javascript and never leaves. Unable to list. If we CAN'T L...

Shipping Notification

I’ve shipped the all items and this notification on the front page won’t go away. When you click it, it goes to the item showing it was shipped, and now delivered. I have tried signing out/in, deleting app and reinstalling and it’s still there. Any s...

Sloved problems with eBay pages loading and printing

I was still having problems with loading ebay pages for relisting items. They just would not load. And there still were problems with printing postage .So I downloaded Fire Fox as my new browser .Problems solved! Micro soft was the problem all along!...

Resolved! Amazon Pop Ups. Has Ebay done a deal with Amazon?

Why am I suddenly having Amazon pop ups appearing when I'm searching for something on Ebay? I can't imagine Ebay's doen a deal with Amazon, at least I hope not. I haven't asked them to display similar items to what I'm searching for, how can I stop i...

Hate ebay now

Can't get to anything no ebay myh ebay nothing bunch of pages that go on forever. Called ebay both numbers was hung up on.

Orders

How come I no longer get Emails on Goggle for orders since managed payments?I They only show up under orders on E Bay.

Resolved! eBay not working well with Firefox?

Recently I've started to have problems viewing and working with eBay in Firefox, my default and preferred web browser. I'm currently using version 79.00 and I'm currently working in safe mode with all addons disabled and I still have the same problem...