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Current known technical issues - updated as of 7/19/2025

The following are open technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider shaking your mobile app or selecting the question mark in the bottom right hand corner of the e...

EBAY'S PICTURE UPLOAD CORRUPTION ISSUES

OK NOW AND 6 MONTHS STILL NO RESOLUTION WITH EBAYS PICTURE UPLOADER CORRUPTING PHOTOS TAKEN FROM PHONE CAMERASWHAT USED TO TAKE 5 MOINUTES NOW TAKES 5 HRS TO GET PICTURES TO BE ACCEPTED BY THE UPLOADER I CANNOIT BELIEVE THIS ISSUE HAS NOT BEEN FIXED ...

misprinted shipping cost?

Why is shipping on sellers sales page excessive on 12/6/2020. Some sort of system glitch that started thursday....

How do I find out if I am having trouble sending Private Messages to customers?

For the last couple of weeks I’ve been trying to sell some items I have on sale to two different customers, but I don’t know if they even got them or not. the MAIN reason I say this, is that I immediately wrote back to them to answer their inquiries,...

Pictures Not Showing Up On Ebay Listing

I have one listing that uploads the pictures when I am listing it. But, pictures do not show up on eBay. As soon as I click on List Item, the pictures disappear. I deleted all pictures and uploaded them again and the same thing happened. Deleted list...

Tracking Uploads ... Known Site Issue

Some scans from last week (11-23 & 24?) weren't properly recorded by ebay for 'Tracking uploaded on time and validated' It's a glitch. They're working on it I'm told.

Paid Seller Fee's through paypal from bank account but 4 days and no update

Hello, I hope someone can help me... as Ebay phone support has been utterly useless. On Dec 2nd I made a payment for my seller fee's for the month of November, I clicked make one time payment and through PayPal and my linked bank account. PayPal did ...

Can't reply to buyer

I have a buyer asking for more details on the condition of a video game case art. I told him I edited the listing to add pictures of just the case art and also offered that I could include a brand new case for the game for $2 extra, I wasn't able to ...

seller protections monthly summary

This message claims that none of our items are 30 day returns.Almost ALL of our items are 30 day AND free returnsThis is probably impacting visibility.

Payment

My payment is declined but I know I've money in the bank

Search purchase history with keyword

I am looking how to search my purchase history by keyword. This is to find information about past purchases such as a model number or price paid. Websites like amazon have this because often times users will want to recommend a product they had bough...

Ebay shipping calculator by buyer location not working.

Ebay support is worthless, I have created 3 tickets, 0 help. Anyone know how to create a shipping label to a zip code before someone buys your product. Is it possible? If I can get a shipping label, I can then send an invoice or at least know what it...

Summary goes to Watch list what the hay??

When I click on my summary to ship something, my watch list pops up, is there a setting I'm missing just happened out of the blue.

New Label Flow ... yet another glitch ... is anybody working at eBay these days?

Yesterday the Label Flow started to produce 2 downloads instead of one ... anyone else seeing this? The dimensions are still backwards and the Bulk label function still does NOT have the option to print the receipt on 1/2 the page like the regular si...

Error code 73 (Price not Valid) using Six Bit listing software

I am trying to upload some auction listings starting at 29.95. Category is baseball autograph cards. I got the error 73 (Price not Valid) [US $0.99] on all the listings. I have searched for a solution and tried everything. However when I list directl...